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Archived News
Headquartered in Easton, Pennsylvania, HindlePower manufactures and
distributes industrial battery chargers and dc power supply products to
battery manufacturers and distributors in the stationary and utility markets, throughout the United States, Canada and Europe.
The company’s
products are an excellent choice for utility, power generation, oil and
gas, transportation, mining, chemical plant, shipboard and platform
applications. HindlePower products are certified worldwide, meeting the
industry’s highest standards for quality and safety.
NEWS
May 2007 AT
Series Battery Charger Feature Overview - Remote Sensing
prepared by Art
Salander - Business Development, Applications Engineering
I recently
made a sales call, when the customer remarked, "Wouldn't it
be terrific if my battery charger would actually read voltage at the
battery terminals and correct for the voltage drop between the charger
and battery?"
The great
news is that AT Series Battery Chargers already do that. All
AT10.1 Group I, Group II and AT30 Series Battery Charger are equipped
with a Remote Sensing feature. This is a key selling point for the
AT Series products, and was designed into the original AT10 Battery
Charger back in 1996. Where most users must measure voltage at the
battery terminals to ensure proper float and equalize voltage settings,
users of the AT Series do not have to do that.
Using
the Remote Sensing feature is easy. There are two (2) positive and
negative stud terminals located on every AT Series I/O panel, used
exclusively for Remote Sense. Just move the charger's two (2)
internal sense leads from the normal dc output terminals (TB1+/-) to the
Remote Sense terminals. Wire #s vary from product line.
Next, run a user-supplied twisted pair of wire to the battery terminals
and... viola (excuse my French)! You are monitoring
battery terminal voltage, and compensating for it as well. See
figure to right.
Advantages
of Using AT Series Remote Sense:
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1)
Remote error sensing compensates for any voltage drop between the
charger and battery, to ensure proper float and equalize voltages.
-
2) The
charger's metering will monitor the actual battery terminal voltage
when remote Sensing is used.
-
3)
There is an Error Code E
06 which
constantly monitors the Remote Sensing circuit.
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4) All
AT Series Battery Chargers offer Remote Sensing, included at no
extra charge.
For a
greater explanation of this feature, see Section 1.9 in any of
the three (3) AT Series Operating and Service
Instructions. We
plan to post more AT Series Battery Charger Feature Overviews in the
months to come. Visit us again soon!
Art
Salander
Business Development, Applications Engineering
HindlePower, Inc.
NEWS
March 2007 HindlePower
at 11th Annual Battcon®
We are pleased to announce that HindlePower will be
exhibiting at the upcoming BATTCON®
2007 International Stationary Battery Conference and Trade Show to be held at the Marriott Tampa Waterside Hotel and Marina in
Tampa, Florida on May 1st through 3rd, 2007.
We will be showcasing our custom-engineered DC
Power Console Series enclosure featuring battery compartments,
an integrated AT10.1 Battery Charger, AT-DC
Distribution Panel, and inverter. We will also feature a variety of
utility battery charger products including the AT30,
Universal Maintenance Charger (UMC) and Single Cell
Charger.
If you are planning on attending
BATTCON®
2007, please stop by our booth to say hello. We look forward to seeing you in
Tampa. Tap Into the Energy!
Best regards,
Gary
Guagliardi
Director Sales & Marketing
NEWS
February 2007 AT30
Documentation Update
The
AT30 Series microprocessor-controlled
float battery charger, introduced in April of 2004, is the three-phase
input variant of our long-established AT10.1
product line. We specifically designed the font panel controls,
with no hidden menu, of the original AT10 products to be easy to
operate. This feature was so well-received in the industry, we
felt compelled to carry over this user interface when designing the
AT10.1 Group II (30-100 Adc) and now AT30 (25-1,000 Adc) battery
chargers. Over the past several months, we have expanded the scope
of the AT30 product line, improved design features, finalized physical
layouts and enclosure breakdowns, and received formal agency approvals
for the most popular models. These realities, in addition to
industry requests that the AT30 literature mimic the popular layout of
the AT10.1 Series literature, have prompted us to reformat and update
the former. We are proud to release the Rev. 2 version of
the AT30 Series Microprocessor-Controlled Float Battery Charger sales
brochure (JF5018-00).
The information listed in this document reflects the most up-to-date
specifications of the AT30 product line. Please feel free to
download a low-resolution PDF file of this document for your
records. If you wish to obtain a glossy finish hardcopy of our
revised AT30 literature to update your HindlePower sales binder, please
contact Deborah
Behler, our Sales and Marketing Coordinator. She will
process an order to have as many copies of our sales literature sent out
to you as soon as possible.
In
addition to the sales brochure, we have also revised the HindlePower
AT30 Operating and Service Instruction Manual (JA5011-03).
This new revision contains important notes about external ac and dc
power cabling, three error codes specific to the AT30, an enhanced
trouble-shooting table, a clearer replacement parts table, and
finally...updated standard drawings. Full size (11"x17")
PDF files of these new AT30 standard
drawings can be downloaded in their entirety from our support
section. HindlePower strives to provide our customers with
all tools available to make your experience with our products a pleasant
one. Concise and accurate documentation is part of that.
NEWS
January 2007 Happy New Year!
We are pleased to announce the newest addition to our staff, Yvonne K. Johnson-Milligan.
Yvonne will be working with Janet Dougherty, joining our customer service staff.
Yvonne has 25 years experience working with professionals and customers in the secretarial field.
Her extensive background includes employment at Rutgers, The State University of New Jersey and Robert Wood Johnson University Hospital in New Brunswick, New Jersey. Yvonne will also be greeting visitors to our facility and can be reached by phone by dialing
(0) when calling our main
number
610.330.9000.
She can also be reached on extension
210.
Janet can still be reached on extension
219
to assist your customer service needs.
Back in March, we announced our
HindlePower Sales Training Program and believe it deserves to be noted
again as a possible resolution for 2007. In an effort to better assist our customers in their sales efforts, our staff now offers formal HindlePower Battery Charger orientation and sales training here at our facility.
Training sessions cover product line introduction, product applications, customer specification and quotation review, pricing exercises (using our versatile pricing estimator program), hands-on product training, and a competitive analysis.
Our hand-out materials include a product sales handbook, an engineering technical binder, and a pricing module on CD-ROM.
There is no cost for this training, and we provide you with lunch for this two-day informative event.
Although guests are responsible for their own travel expenses, we take care of the rest.
Training classes are provided periodically throughout the year. To further discuss and/or schedule your training, please contact our Director of Sales and Marketing
Gary
Guagliardi at 610.330.9000, ext.
223.
We look forward to your visit, meeting our customers, and helping you better understand HindlePower battery charger and dc power supply products.
Last but not least, we would like to acknowledge our Employee of the Year, Nicholas Dzomic.
Every December, the HindlePower staff nominates fellow employees for several categories in
our Star Awards program. Recipients are announced at our Holiday Party.
The prestigious award, Employee of the Year, goes hand in hand with Nick’s commitment to HindlePower and our customers as he assists in technical issues and heads up our Quality program. Congratulations Nicholas!
NEWS
December 2006 Happy
Holidays!
HindlePower
values our customers and their ongoing needs. We take pride in our
determination to provide them with phenomenal customer service and
quality products. In keeping with a long tradition, we would like
to inform you that our office and plant will be closed during the
Christmas holiday week from December 26 until January 1. We will
reopen on Tuesday January 2, 2007. During this time, our staff
will have the chance to rest, re-energize and spend quality time with
their families.
When we
return, HindlePower will again be ready to provide you with our famous
customer service. Our newly augmented sales and engineering staffs
will be charging into 2007, which appears to be HindlePower's most
promising year to date. We sincerely believe that this is a
necessary step in continuing our World Class service to you.
We wish
you and your family a very Happy Holiday and a joyous and prosperous new
year!
NEWS
November 2006 New
Chief Engineer Takes Charge
We are pleased to announce the addition of
Bob Beck to our staff.
Bob joins HindlePower as Chief Electrical Engineer, working in
cooperation with our VP of Technology, William
Bennett. We are very excited about the experience and expertise Bob brings to HindlePower, including control design and development.
Bob holds a BS in Electrical Engineering. His extensive background includes 13 years of experience designing products used by the electrical utility industry for substation applications.
Bob’s ongoing responsibilities include researching new
products and technology, maintaining and enhancing control hardware,
upgrading existing products with new features, and supervising the AT
Series Communication protocols. After only one week on the job, Bob has begun visiting customers and learning about current and future applications.
We are very excited
about Bob joining our staff, acquiring a position as Chief Engineer that will surely assist HindlePower
in its charge into the future and commitment to excellence.
Bob can be reached via e-mail
and by phone at 610.330.900 ext. 322. Please join us in welcoming
him!
NEWS
November 2006
Custom
Battery Charger Drawing Transmittals Go Paperless
HindlePower has and will continue to embrace new technologies and progressive business practices.
Therefore, in an effort to improve the timely and accurate processing of custom
approval/record drawings and documentation for its line of industrial battery chargers, HindlePower announces the implementation of its exclusive e-file transmittal program.
In the past, when custom drawings were transmitted to customers and/or users of HindlePower-manufactured battery chargers, we have initially e-mailed electronic copies of required documentation saved in Adobe Acrobat (PDF)
format, and when requested, AutoCAD R14 (DWG) format. This initial e-file transmittal would consist of a set of customized drawings (approval, advanced, record, final as-built, etc.), parts data package report per manufacturer's switchboard, operating manual, sales brochure (when applicable), any other required documentation, and a transmittal cover sheet.
The e-file transmittal would then be followed by a shipment via U.S. Mail of paper hardcopies of the
drawings, parts data package, transmittal cover sheet, and a packing slip listing the manufacturer's part number of the documentation delivered.
Hardcopy operating manuals and sales brochures would not be supplied unless requested by part number on purchase orders.
Our new practice will eliminate the shipment of paper hardcopies, which we feel is an antiquated, slow, expensive, and most often, unnecessary step.
The exclusive e-file transmittal will consist of all the aforementioned supplied documentation, plus an e-file of the packing slip, saved in Adobe Acrobat (PDF) format. The success of this new process will be helped immensely, when our customers list names and e-mail addresses of documentation recipients on their purchase orders.
Some have already been doing so and we thank you for this.
We understand this new process may not be acceptable to all documentation recipients. Therefore if any of our customers and/or end-users insist paper hardcopies be mailed to them, we will continue to do so on an
job-by-job basis, when specifically requested on purchase orders. All new e-file transmittals will specifically note that paper hardcopies of supplied documentation are in fact available if required.
The elimination of shipment of paper hardcopies will free our engineering staff from clerical work so they can concentrate their efforts on delivering further documentation ahead of schedule.
We hope you find our exclusive e-file transmittal program agreeable.
Please feel free to reach Michael
C. Rupprecht if you have any questions or suggestions regarding this progressive change in HindlePower document and drawings transmittal.
NEWS
October 2006 Art
Salander Joins HindlePower Team
HindlePower
is pleased to introduce our newest employee, Art
Salander. Art will be teaming with our talented sales
staff, Gary Guagliardi (Director of Sales and Marketing) and Deborah
Behler (Sales and Marketing Coordinator). While his talents will
help with the typical application needs of our daily business, we are
going to rely on Art to work on more difficult application scenarios,
pursue systems-related business, and lead the development of new
business by inspiring new products for new markets. Art's position at
HindlePower is Business Development, Applications Engineering.
Business
Development, Applications Engineering is a new position for HindlePower,
however Art is no stranger to HindlePower or our business. Art
returns to HindlePower with his extensive repertoire of experience with
regard to battery chargers and a thorough knowledge of batteries, UPS
systems, switchgear, distribution and related products and controls.
Art has both the
educational and practical background to bring many more successes to
HindlePower. He is a graduate of Island Technical Institute's, Basic and
Advanced Electronics Studies, holds a BA with majors in Physics and
Engineering from, Adelphi University and has completed post graduate work at
the New York Institute of Technology. Art is a member of the IEEE,
has been a guest speaker within the industry on two occasions at BATTCON®,
and was a former active participant in the BCI
Battery Charger Committee.
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Art can be reached via
e-mail
and by phone at 610.330.900 ext. 255.
Art can also be reached at
his resident office:
11 Delaware Avenue
Commack, NY 11725
Phone: 631.462.2739
Mobile: 631.806.0302
e-mail: batchgr@aol.com
Please
join us in welcoming Art back to the HindlePower Family!
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Art
Salander
Business Development, Applications Engineering
HindlePower, Inc.
NEWS
September 2006 HindlePower
Sales, Marketing & Customer Service Expansion
It is with
great enthusiasm that we announce the new responsibilities for one of
HindlePower's shining stars Deborah
Behler. Debbie, who was voted 2002 Employee of the Year by
the entire HindlePower staff, will now be working along side Gary
Guagliardi as our new Sales and Marketing Coordinator. For
those of you that have not had the privilege of meeting Debbie, she may
be in your area soon. Debbie will also begin aiding Gary in
representing the front-end of our organization, by traveling to visit
our existing customers and greeting new ones. In addition to her
new responsibilities, Debbie will continue to oversee the Customer
Service Department. Rest assured that you will never have to
question the level of quality, commitment, and overall customer
satisfaction that she and the entire HindlePower Sales Team have long
stood for. Debbie can be reached via e-mail
and by phone at ext. 228.
Effective
immediately, if you have any customer service questions, please contact
Janet Dougherty at
her new extension
219.
Janet has been with HindlePower for two years and is fully qualified to
assist you with your everyday customer service needs.
We are
excited about these changes and are eager to work closely with your
company to anticipate and respond to all your needs, filling in the gaps
and smoothing out the rough edges. Thank you for your continued support.
NEWS
July 2006 Growing
HindlePower Posts Employment Opportunities & Operational Guidelines
Online
As we
reach the midway point of 2006, which may prove to be our strongest year
to date, HindlePower is planning ahead to meet the exciting changes and
growth we see coming our way. Our core staff is taking on new
responsibilities to reach out to our new customers, while working with
our existing ones to move constantly forward into new business
opportunities. In our strategic plan, we have recognized new
positions which will need to be filled, and are actively searching for
the right people to join our team. Therefore we have augmented our
web site with an Employment Opportunities
page which will post these new positions as they become available.
If you are looking to join a growing
company where people count, please contact us and see what a unique work
experience we have here at HindlePower.
More and
more, as we achieve new successes brought about by the hard work we have
put into our company over the past several years, the benefits of our
unique culture are affirmed. Who we are and how
we work has become a superb selling point to our customers, almost as
important as our product quality and unrivaled customer service.
To round out the About Us section of our web site, we have also
posted our Operational Guidelines,
authored by our President William A. Hindle.
NEWS
June 2006 HindlePower
Committed To Open Communication
Current changes in our industry have opened up
several new business opportunities for us, and we are as excited as ever about our
future. We would like to welcome new customers who may be
unfamiliar with how HindlePower prefers to do business. To our
existing customers, we wish to reaffirm our commitment to you, with both
quality product and outstanding customer service. Every
great relationship requires open and constant communication. Of
course we
love when you call and tell us what you enjoy about our products and our
company. HindlePower would also like to hear about your problems, concerns and
suggestions.
With our
new successes come new pressures from our competition. In an
effort to stay one step ahead, HindlePower is pushing our quality and
reliability to unprecedented levels within our industry. We
have several processes in place to insure the products we ship are of the highest quality. Our Internal Reliability Program focuses
on identifying and recording in-house issues, and customer reliability
problems on a monthly basis. Information is then fed back to our
staff through documented changes so improvements can be made and problems resolved.
In
addition, any issues that cannot be resolved through immediate changes to our
ordering/production/shipping processes are forwarded to our Continuous
Improvement Team (CIT) for review. To contact the CIT committee
directly, please
email them at cit@hindlepowerinc.com.
Please let us know how we are doing and how we can change to better meet
your needs!
Another area of our business where good communication benefits all is
the value-added category. If you have an idea or suggestion that
you think would add value to our product...we want to hear about
it. Please contact our sales team at sales@hindlepowerinc.com
or engineering at engineering@hindlepowerinc.com.
In
closing, we have
received many inquiries about the 3rd party agency approvals for our AT
Series microprocessor-controlled battery charger lines. This
information is always available on our Product
Specifications
page. Our CSA-NRTL/C and Seismic Zone 4 approvals for the AT30
product line apply only to the following models: 12/24/48/130 Vdc @
25-200 Adc and 12/24/48 Vdc @ 250-300 Adc. We have recently
expanded our self-certification CE
listing, to our
AT10.1 Group I product line and certain models of the AT30 product
line. Please feel free to download our online document (JF5039-00)
for a record clearly itemizing all these approvals.
NEWS
May 2006 HindlePower
Charger Documentation Update
Our friend
Dave Scroggins at Alcad Standby Batteries recently helped us discover a
minor flaw on the HindlePower web site. It seems he was looking
for service instructions on how to replace the AT Series main control pc
board for a unit in the field. After reviewing this request, we
saw that our current document was out-of-date, due to the new
AT10.1/AT30 product configurations. We followed up his request by
creating a new service instruction (JD5012-00)
which covers the current AT Series product, and revising the old
document (JA0087-00)
to clarify that it should only be used for older AT10 product.
Thanks Dave.
Feel free
to browse the Service
Instructions page in the Support section of our web site.
Here you will find a number of helpful documents to aid in the service
of HindlePower manufactured battery chargers. Please note that all
of these service instructions are in fact unbranded. Therefore, whether you are a battery manufacturer which purchases
our private-labeled chargers, an OEM which repackages our manufactured units
into larger systems, a direct distributor of HindlePower branded
product, or an end-user in the field, you can freely download and use
these service instructions 24-hours a
day, seven days a week.
Some of
our customers have asked us whether or not they have the most up-to-date
documentation for the wide variety of HindlePower battery charger
products. This request prompted us to post a document
update history in our standard documentation section.
Although launched in May of 2004, we dug into our engineering
archives, and posted updates back to the beginning of that year.
If you have had an e-file (Adobe Acrobat PDF) of a HindlePower document
on file for some time, you may want to browse this page and see if it
needs replacing. HindlePower strives to provide our customers with
all tools available to make your experience with our products a pleasant
one. Concise and accurate documentation is part of that.
NEWS
April 2006 HindlePower
On-Time Delivery Rates At Record Levels
If you are
concerned about getting your battery charger orders shipped on
time...rest easy. HindlePower's on-time delivery rate is currently
running at 96%.
Our orders ship at an average of -4 days late. No, that is
NOT a misprint. We average minus four days late, or to say it
another way, we are averaging four days early
on our scheduled ship dates! During a rare occurrence when an
order may not ship on time, HindlePower will take an honest, proactive
stance. We contact our customers first, about potential delays,
while doing everything within our (excuse the pun) POWER
to meet scheduled delivery dates.
HindlePower
is keenly aware that industry expectations for suppliers have changed,
perhaps permanently, due to natural disasters, deregulation and tight
budgets. Rather than fall behind to competition, we have lead the
way by changing the way we operate to meet these new challenges.
Short lead times on new orders, and moreover, timely delivery of battery
charger products on site is of vital importance to the critical start-up
procedures required by our customers. HindlePower is dedicated to
maintaining our unprecedented level of on-time delivery. So sleep
well, your charger will get there...and
on time!
NEWS
March 2006 Formal
HindlePower Sales Training Program Available
In an
effort to better assist our customers in their sales efforts, our staff
now offers formal HindlePower Battery Charger orientation and sales
training here at our facility. Training sessions cover product
line introduction, product applications, customer specification and
quotation review, pricing exercises (using our versatile pricing
estimator program), hands-on product training, and a competitive
analysis. Our hand-out materials include a product sales handbook,
an engineering technical binder, and a pricing module on CD-ROM.
There is
no cost for this training, and we provide you with lunch for this
two-day informative event. Although guests are responsible for
their own travel expenses, we take care of the rest. Training
classes are provided periodically throughout the year. To further
discuss and/or schedule your training, please contact our Director
of Sales and Marketing Gary
Guagliardi at 610.330.9000 - ext. 223. We
look forward to your visit, meeting our customers, and helping you
better understand HindlePower battery charger and dc power supply
products.
NEWS
February 2006 www.ATSeries.net
Press Release
In an
effort to supply our private-labeling partners with the best tools
available to help quote, sell, order, install, operate and service
HindlePower-manufactured battery chargers, we have launched the ATSeries.net
web site. Although only in its infancy, we hope this new site
(which we consider a sister site to our company home page), will allow
ALL our customers to freely access concise information on the AT10.1 and
AT30 Series battery chargers. Currently, ATSeries.net
is an information archive for operating manuals and standard drawings for the industry's
most accepted and reliable microprocessor-controlled utility battery
charger. Moreover, all of the documentation and information posted
on this new site, as well as the site interface itself, is UNBRANDED.
Therefore, whether you are a battery manufacturer which purchases our private-labeled chargers, an OEM which repackages our manufactured units
into larger systems, a direct distributor of HindlePower branded
product, or an end-user in the field, ATSeries.net
is now your source for free AT Series charger information 24-hours a
day, seven days a week.
The birth
of this web site actually occurred in early September of 2005, when all AT
Series battery chargers began shipping with a disposable Quick
Setup Sheet
affixed on top of the front instrument panel. Please see the archived
news from September of 2005 for details on
the Quick
Setup Sheet. When designing the master artwork for the setup
sheet, we wanted to point users of AT Series battery chargers toward
additional resources which would complete their experience with the unit. To keep costs at a minimum, we decided
it was best to purchase ONE version of the quick setup sheet, applicable
to all AT10.1 and AT30 Series battery chargers, that would point to ONE
web site for further AT Series charger information. Thus, the ATSeries.net
web site was born.
After
registering the domain, we posted a user-friendly interface, similar to
the one in the HindlePower Standard
Documentation section. We plan have to expand upon the
site to include sales tools, unbranded product literature, service
instructions and frequently asked questions on the AT Series battery
chargers. As the ultimate user, please let us know what YOU would
like to see posted on ATSeries.net.
Feel free to contact our web master and document control manager Michael
C. Rupprecht at 610.330.9000 - ext.
218.
NEWS
January 2006 DNP
Certification for AT Series Communication
The AT
Series Communications Module allows users to remotely monitor
and control an AT10.1 or AT30 Series microprocessor-controlled battery
charger via computer. Remotely accessible features of the AT
Series front panel include alarm set points, output voltage and current
limit parameters. This option is compatible with the industry's
two most commonly used SCADA
(Supervisory Control And Data Acquisition) network protocols, Modbus
and
DNP3
(Distributed Network
Protocol).
To
ensure full compliance with DNP3
Level 2,
HindlePower assigned an independent electrical component test laboratory
to evaluate and test the interface pc board of our communications
module. The pc board has successfully passed all requirements of
the DNP3-2003 Intelligent Electronic Device Certification Procedure (Ver.
2.3). Accordingly, we have been issued a DNP
Certificate of Conformance, which is available to our customers
as a downloadable PDF file.
DNP3 is
based on the IEC 870-5 requirements and has been designed to meet
current and future North American protocol standards for telecontrol
applications. DNP3 offers flexibility and functionality to the
already conventional communications protocol, while providing a very
efficient layered protocol that ensures high data integrity. Users
can expect many benefits from this protocol, which is why the AT Series
Communications Module is such a successful addition to the At10.1 and
AT30 Series Battery Chargers.
This certification
serves as an endorsement of HindlePower's AT Series products, meeting
the industry's highest standards for quality and safety worldwide.
For more information on the AT Series Communications Module, please contact our
Quality Manager Nick Dzomic
at 610.330.9000 - ext.
229. Also available for reference is our AT Series Communications FAQ
(JF5026-00)
and our corresponding sales brochure (JF5014-00).
NEWS
January 2006 New
Power Consoles Provide a Complete System
In
an effort to broaden our value-added product offering, HindlePower is
pleased to introduce our Power Console Series. The Power Console
Series consists of modular cabinets and dc power components designed to
provide a complete dc plant for indoor or outdoor applications.
Separate cabinet compartments segregate the DC power equipment (i.e.
battery charger, dc distribution, dc disconnect) from the battery
system. The modular battery compartments contain a variety of
shelf and rack configurations to accommodate virtually any battery
voltage configuration.
Available
accessories for outdoor applications include warm and cold weather kits
to control interior environment, pest kit to prevent bug and rodent
infestation, and battery spill containment. Our Power Consoles are
shipped completely assembled to your specification and ready for battery
installation. Cabinets are finished with a baked epoxy powder
coating. For more information on the Power Console Series of
modular cabinets, please refer to
our sales brochure (JF5038-00).
For ordering information, please contact your authorized
HindlePower battery charger reseller or contact our Director
of Sales and Marketing Gary
Guagliardi at 610.330.9000 - ext. 223.
NEWS
December 2005
HindlePower Hosts
the 4th Annual Star Awards
For
the past four years at our
holiday party, we have recognized company excellence and leadership with the HindlePower Star Awards
Program. In latter weeks of November, employees voted for their peers in the following categories: Rising Star, Unsung Hero, Best Idea, Most Clean and Organized, Most Passionate, Most Can-Do Attitude, Exceptional Merit, and Employee of the Year.
Each year some of the categories are changed so every employee has a chance to win a Star Award.
Four nominees are chosen from each category and are recognized during the awards presentation.
In many instances, the winner has captured the award by only one vote, and recognition of the nominees is just as important.
Emulating the annual Academy Awards for motion pictures, the HindlePower Star Awards
Program showcases wonderful spirit, talented presentations, gracious acceptance
speeches...and a lot of humor. Almost every employee participates in the program as a presenter, nominee, or winner. This year our most honorary award was given to
William K. Bennett as Employee of the Year.
In addition, we honored Manuel Rameriz for his decades of service with the HindlePower Lifetime Achievement Award.
Congratulations to all the winners and have a great holiday from all of us at
HindlePower!
NEWS
November 2005
SCR/SCRF
Series 250A Chargers Supplied in Different Enclosures
New design
and manufacturing realities have prompted us to change the size of the
standard enclosures for two models of the three phase input SCR/SCRF
Series battery chargers. In the past, we have indicated that the 24Vdc-250Adc
model is supplied in our Style-3 enclosure. New size requirements
of the internal components have forced us to change the design of this
charger to be built in the slightly larger Style-4 enclosure. On a
more positive note, the 130Vdc-250Adc model has until now been supplied
in our largest Style-5 enclosure. As of November 1, 2005 all new
orders for this unit will be supplied in the smaller Style-4
enclosure. The design of the 48Vdc-250Adc SCR/SCRF Series battery
charger remains unchanged, and is likewise supplied in the Style-4
enclosure (as usual).
We have
updated the online version of our SCR/SCRF Series Float Battery Charger
Sales Brochure (JF5010-00)
to reflect these two changes. Likewise, in the Standard Drawings
Section of our web site we have updated the three phase SCR/SCRF Series enclosure
matrix. Available on this page are a downloadable outline
drawing (JE0464-00)
and internal component layout drawing (JE0244-00)
of the Style-4 enclosure. We understand that a significant number
of product literature is currently in circulation with out-of-date
enclosure size information. Therefore we have taken steps to
ensure our customers are made aware of these new realities in the SCR/SCRF
Series battery charger line. All new orders for 24Vdc-250Adc units
will be followed up with a notification to our customer that the charger
will be supplied in a slightly larger enclosure. Likewise, all new
orders for 130Vdc-250Adc units will be followed up with a notification
that the charger will be supplied in a slightly smaller enclosure.
We hope this proactive stance will eliminate any problems on-site where
installation footprints are an issue.
NEWS
November 2005
AT
Series Forced Load Sharing Option Now Available
Adding
to an already feature-rich product line, HindlePower is pleased to
announce that the Forced Load Sharing option for parallel operation is now available for the
AT10.1 and AT30 Series of microprocessor-controlled battery chargers.
The principle of operation of the option is based on the ability to sense
the current
furnished by each of two chargers and to electronically force the charger
currents to be equal within a small percentage. The AT Series
Forced Load Sharing option allows two chargers to share a load equally
in a parallel application.
One of the chargers is designated as
the "primary" and controls the other "secondary" charger. The benefit of this option is the
degree of redundancy it provides, enhancing overall system
reliability. If either charger is shut down or becomes
inoperative, the other charger will assume the total load up to its
current limit rating. Installation and Operating Instructions (JA5054-00)
for the AT Series Forced Load Share option is available for
download. For more information, please contact your authorized
HindlePower battery charger reseller or contact our Director
of Sales and Marketing Gary
Guagliardi at 610.330.9000 - ext. 223.
NEWS
November 2005
AT30
CSA-NRTL/C Certification Update
Back
in June, we announced that certain units of the AT30 Series
microprocessor-controlled battery chargers had passed CSA-NRTL/C test
requirements. We also reported that formal certification for these
units would follow. That time has arrived. Our formal
certification report is on file and we are now applying CSA-NRTL/C
labels to all AT30 battery chargers housed in Style-5018
and Style-5030 enclosures.
Comprehensive design data for larger AT30 models (housed in the new
Style-5031 and Style-5034 enclosures) is not currently ready for CSA
testing. Although these units are not CSA-NRTL/C listed, they are
designed and manufactured to meet CSA standards. We can
and have been supplying these larger AT30 battery charger models to our
customers.
The CSA-NRTL/C listing is widely accepted by utilities
across all of North America. CSA's OSHA-recognized
NRTL (National Recognized Testing Laboratory) certification is accepted
in virtually all USA jurisdictions as equivalent to UL listing.
The CSA-NRTL/C listing certifies the AT30 Series Battery Chargers to
both UL
1012 (Power
Supplies) and UL
1564
(Industrial Battery Chargers). The entire line of AT10.1 Series
Battery Chargers received similar CSA-NRTL/C
certification back in July of 2004.
Introduced to the market in April 2004, the feature-rich AT30 is a microprocessor controlled SCR
battery charger that combines versatility and reliability in a performance engineered modular
construction. It is designed to operate in a variety of DC power applications.
For more information on the AT30 Series Battery Charger, please refer to
our sales brochure (JF5018-00)
and our sample standard specification (JF5036-00).
NEWS
October 2005
"Can-Do" Attitude Aids Gulf Coast Reconstruction
The Friday after
hurricane Katrina devastated southern Louisiana, Mississippi and
Alabama, HindlePower began receiving hot-rush orders to replace battery chargers
in the affected areas. Our "made-to-order" chargers were
immediately in high demand. Normal lead times of weeks turned into hours.
Our way to assist our fellow Americans was to produce product in an
expeditious
manner, while maintaining the highest quality. Not one customer was turned away.
On Friday, September 30 at 11:00 AM, we received an order for five (5)
AT10.1 chargers to be shipped out that same day. The order was completed
that afternoon and delivered on Saturday the 1st, despite the fact that it was
already a busy production week and the average HindlePower employee had worked 60 hours.
We continue to receive orders on a daily basis to replace
battery chargers in the areas affected by hurricanes Katrina and Rita.
Our purchasing department has
increased inventory so we may continue to produce and ship these rush
orders on time. It is our intent to continue to provide great customer service
and meet immediate demands. We get a great sense of satisfaction helping others.
HindlePower is here to support you and your needs, no matter how critical the situation may be.
We have always been proud of our flexibility, and have promoted this
message to our customers through personal sales visits and company tours.
However, in the months to come you will see HindlePower actively
marketing our "Can-Do" attitude on this web site and through
our sales literature. In addition to our superb product quality
and great customer service, we believe our industry will see
HindlePower as the only company to turn to when they have extraordinary
demands, be it customized charger design, specific services, or short
delivery dates.
NEWS
October 2005
Reliability
Program Shows Tangible Results
HindlePower
has grown and strengthened since its move Easton, PA in January of
2000. We strive to continually improve our technology and
reliability. Our Internal Reliability Program focuses on
identifying and documenting internal issues and customer reliability
problems on a monthly basis. Information is then fed back to our
employees so improvements can be made and problems resolved. In
addition, any issues that cannot be resolved through changes to our
ordering/production/shipping processes are forwarded to our Continuous
Improvement Team (CIT) for review. Our new Quality Manager
Nick Dzomic presents us
with monthly breakdowns of these issues. These presentations not
only help us prioritize which items need more attention than others, but
has already shown tangible evidence that the frequency of customer
issues has dropped in recent months. Although our Internal
Reliability Program is the vehicle, our great production team is always
the driving force making this happen.
NEWS
September 2005
AT
Series Chargers Now Shipping With Quick Setup Sheets
Although
we supply the AT Series Microprocessor-Controlled Battery Chargers with
the most concise operating manuals in the industry, HindlePower continues
to provide our customers with supplemental information to guarantee the
successful setup of these units. All AT Series (Group I, Group II
& AT30) battery chargers now ship with a disposable Quick
Setup Sheet
affixed on top of the front instrument panel. This colorful set of
instructions condenses the initial setup of AT Series chargers into
easy-to-follow, infallible steps that ensure proper installation and
start-up of the unit.
Field
Installers and/or initial operators of AT Series Battery Chargers must
remove the Quick Setup Sheet from the chassis door to access the unit's
front instrument
panel controls. We believe this will guarantee the instructions will be read and
moreover...followed. HindlePower specifically designed
the artwork of the Quick Setup Sheet without company labeling.
Therefore all our private-labeling partners can benefit from this new
piece of handy user documentation. To familiarize yourself with
the installation and initial control settings of the industry's most
reliable microprocessor-controlled battery charger, feel free to
download a printable Adobe Acrobat PDF sample of our AT Series Quick
Setup Sheet (JC5020-00).
NEWS June 2005
Universal
Maintenance Charger (UMC) Cart Gets an Upgrade
HindlePower
is constantly striving to meet our customer’s needs as well as being on
the forefront of technological advancements. We have recently
redesigned the mobile cart of the Universal Maintenance Charger
(UMC) for
greater mobility. The cart's axle was moved forward, allowing a much
easier pullback. The main wheels have now been set wider than the enclosure for greater stability.
Finally, we have added a second set of wheels to the assembly, allowing the unit to be pulled back to a
stable resting position (featured in the picuture to the left)
during rolling transportation. This new cart allows users to easily
maneuver the UMC to wherever it may be needed.
A 100lb woman can
now maneuver the
UMC quite easily. See our employee
Dawn in the following demonstration.

(Windows Media Player required) |
HindlePower values our customers’ opinions and always welcomes suggestions to improve our products.
We will be updating the standard drawings for the UMC shortly to fully
document the new design and dimensions of the Universal Maintenance
Charger.
For more information please refer to
our sales brochure (JF5008-00).
NEWS June 2005
AT30 CSA-NRTL/C Certification
We are pleased to announce the “Advanced Technology”
AT30 Series 3-Phase Battery Chargers
has passed the CSA-NRTL/C test requirements.
This certification applies to chargers housed in Style-5018
and Style-5030 enclosures
(12/24/48/130 Vdc @ 25-200 Adc and 12/24/48 Vdc @ 300 Adc). Formal certification is expected shortly. Having this certification provides new sales opportunities and allows us to better compete in the Canadian Market for applications requiring CSA
approval.
The CSA-NRTL/C listing is widely accepted by utilities
across all of North America. CSA's OSHA-recognized
NRTL (National Recognized Testing Laboratory) certification is accepted
in virtually all USA jurisdictions as equivalent to UL listing.
The CSA-NRTL/C listing certifies the AT30 Series Battery Chargers to
both UL
1012 (Power
Supplies) and UL
1564
(Industrial Battery Chargers). The entire line of AT10.1 Series
Battery Chargers received similar CSA-NRTL/C
certification back in July of 2004.
Introduced to the market in April 2004, the feature-rich AT30 is a microprocessor controlled SCR
battery charger that combines versatility and reliability in a performance engineered modular
construction. It is designed to operate in a variety of DC power applications.
For more information on the AT30 Series Battery Charger, please refer to
our sales brochure (JF5018-00)
and our sample standard specification (JF5036-00).
NEWS February 2005
AT-DC Series Battery/Load DC Distribution
Center Unveiled
We now offer a
complimentary DC distribution panel for the AT Series Battery Chargers. The
AT-DC Distribution Center is a factory pre-wired and assembled unit used in applications requiring multiple equipment load connections. The DC Distribution includes a main circuit breaker and multiple, customer specified, branch breakers to feed equipment loads.
Versatility and simplicity allow this distribution center to be configured with the main circuit breaker acting as a main load breaker or battery disconnect.
The AT-DC Distribution Center offers a very clean and simple solution where load distribution is required.
For more information on the AT-DC Series Distribution Center, please
refer to our sales brochure (JF5032-00)
and our sample standard specification (JF5033-00).
NEWS December 2004
December 22, 2004
(from Gary Guagliardi,
Director of Sales and Marketing)
Dear Valued
Customer,
It is a sincere privilege to introduce myself as HindlePower’s recently appointed Director of Sales and Marketing. I have known Bill Hindle for several years. Bill’s reputation for honesty, integrity and enthusiasm is well known in the industry. He has surrounded himself with a truly great team of dedicated individuals who are committed to our customers. They have all warmly embraced me into the organization. I feel very fortunate to be a part of the HindlePower Family.
I know and worked with many of you during my previous life as Marketing Manager of Utility and UPS Stationary Batteries at
Exide/Yuasa-Exide, now Enersys, Inc. Thank you to those who have called to wish me well. I look forward to meeting and working with all of you.
Just prior to joining HindlePower, I spent the past nine years selling and promoting 24V/ 48V DC Telecom Power Systems, batteries and EF&I services to the Wireless Telecom Market. The customers and applications differed greatly from the industrial markets we serve at HindlePower. However, the demand for high quality products and services remain the same.
We want you to succeed. We want to contribute to your success by providing superior customer service, application engineering and swift factory response to your requirements. Your achievements are HindlePower achievements. Working together, we will build a win-win relationship and exceed customer expectations.
Again, I look forward to working with you and hearing your thoughts on how we can improve our products. I can be reached via e-mail
or by phone at 610.330.9000 ext. 223. Have a safe and prosperous New Year.
Sincerely,
Gary P. Guagliardi
Director of Sales and Marketing
HindlePower, Inc.
NEWS December 2004
HindlePower, Inc.
Adds Gary Guagliardi to its Team as Director of Sales and Marketing
December 3, 2004
(from Willaim A.
Hindle, President)
To all our
Customers and Friends,
I am writing to inform you of an important change to the HindlePower team. Mike Orwashel, our Director of Sales and Marketing is no longer with our organization. Accepting the challenges of this position is
Gary Guagliardi. We are very excited about Gary
heading up our Sales and Marketing team. Gary brings over 15 years of sales and marketing experience in stationary batteries and DC power, having previously worked for
Exide / Yuasa-Exide Batteries and Delta Telecom Power, a battery manufacturing representative organization
/ telecom power EF&I service company.
Sales and Marketing, the front end of our organization, has encountered some challenges recently and has not been as robust as we had hoped. Having Gary on board will allow us to offer a higher level of customer service, which translates to better service for you and your customer. Gary is a hands-on individual and very much a team player. We at HindlePower, forty-five people strong, stand behind Gary and are committed to his success. This is a win-win situation for you and everyone involved.
Please join me in welcoming Gary to the HindlePower Team. Gary can be
reached via e-mail
or by phone at 610.330.9000 ext. 223.
Most sincerely,
William A. Hindle
President
HindlePower, Inc.
NEWS August 2004
HindlePower, Inc.
Improves Reliability of its Popular AT10.1 Product
HindlePower, Inc., has upgraded the RECTIFIER ASSEMBLY in their hugely popular AT10.1 Group I
product line. The
new rectifier assembly has been redesigned and is now made up of only
12 components (vs. over 80 pieces in the old rectifier). The tighter
construction of the rectifier increases the reliability of the AT10.1
charger by combining many functions into a single circuit board that
is snapped onto the heatsink. The heatsink is now isolated from the
main power which not only will increase the lifespan of the rectifier,
but will also improve the safety of the charger.
Bill Hindle, president, remarked, “HindlePower is on the leading edge of
technological enhancements, and we are always looking for ways to make
our products more reliable and safer. This new design improves the
ruggedness and reliability of our chargers, giving our customers a
bullet-proof rectifier that will last for the life of the charger.”
The new rectifier has been standard inclusion in all AT10.1 Group 1 (6-25
Adc) rated products, factory shipped, as of July 2004. The AT10.1
charger is the most widely sold and most dependable microprocessor
controlled charger in the industry. This upgrade will assure our
customers that your satisfaction is paramount to HindlePower. View the
press release in Adobe Acrobat PDF format.
NEWS July 2004
AT10.1 Group II
Finalizes Agency Approvals
HindlePower, Inc. has received the following certifications for its
AT10.1 Group II products:
- UL-1564 and UL-1012
compliance via CSA-NRTL/C Certification
- CSA-C22.2
Certification
- CE Certification
- Seismic Zone 4
Certification to Telcordia Technologies (formerly Bellcore) GR-63-CORE
- FCC Certification to
SubPart B of Part 15 Rules for Class "A" Computing Device
These
designations serve as an endorsement of the company's products for
meeting the industry's highest standards for quality and safety,
worldwide. The AT10.1 Group I ratings (6-25Adc) retain their UL-1564
Certification listing. For more information on the AT10.1 product line call 610.330.9000, fax 610.330.8510, or access
our sales brochure (JF5006-00).
NEWS April 2004
AT30 Product Release
Expanding upon their successful AT10.1 Series of single phase battery
chargers, HindlePower, Inc. introduces the three phase input AT30 Series
microprocessor-controlled float battery charger. The AT30 combines an advanced technology microprocessor control unit with
high performance-engineered modular construction. This new design makes
the AT30 battery charger/rectifier easy to set up, easy to operate
and easy to maintain.
The AT30 design features include a modular
construction, allowing for easy replacement of the power transformer, dc filter and alarm assemblies. Engineered for greater than 30-year life with
MTBF of 100,000 hours, it is designed for flexible installation (floor,
wall or rack mounting). It has fast, online adjustment of the control
panel, alarm and operating level, eliminating the need for vary loads or
external conditions. The AT30 is engineered for safety and acceptance
worldwide.
For more information call 610.330.9000, fax 610.330.8510, or access our
sales brochure (JF5018-00).
NEWS February
2004
HindlePower at
Electric Power 2004
HindlePower, Inc. will be
exhibiting at the Electric Power Show in Baltimore, MD on March 30th thru
April 1st. Featured is our AT Series battery chargers which include
the first fully certified DNP/Mod communications system. We hope to see
you there!
NEWS January 2004
HindlePower, Inc.
Receives
NEW Patent Allowance
SAFETY SHIELD - a new addition to the already outstanding AT10.1 & AT30
enclosure designs!
HindlePower, Inc. announces the patent
approval of the AT Series Safety Shield, already housed in their line of AT10.1 Group
2 chargers and the new three phase AT30. This specially designed transparent material allows for safe viewing of
the entire electrical devise. Built of 1/8in clear plexiglas, it prevents
the exposure of live voltage. The Safety Shield provides an added
safety to the operator. With the installation of this safety enclosure
protects the operator by providing limited access to the battery charger.
Thus, protecting the operator from a harmful experience.
The clear Safety Shield will be imprinted with white silkscreen text to
help the operator. First is a Component Layout
and Connection Diagram, allowing for accurate and easy installation of
connections. Also featured is a Quick Operation Guide, allowing fast setup of
operation, and a helpful set of Safety Instructions. Finally, featured on
the shield is a complete
set of Error Codes, allowing for self diagnostics by the operator.
Each Safety Shield does provide limited localized access to the
interior panel and to the electrical device positioned within the housing
chamber. The safety shield has a cutaway allowing for easy access to the AC Input
Breaker and the DC Output Breaker. The new design qualifies the
HindlePower Chargers for the coveted CE labeling for Europe, which continues to enhance the
world class status of battery chargers brought to you by HindlePower, Inc.
NEWS November 2003
AT Series
Communications Board Certification
Brief
HindlePower, Inc. announces compliance of the AT Series
communications pc board to meet
DNP3 protocol. The newest addition to their already successful line of AT10.1 and future AT30
Series battery chargers, is the AT Series Communications
Module. This
option allows the user to remotely monitor and control the AT Series
battery charger over a serial connection. This product complies with the
DNP3 Subset Level 2 test.
DNP3 has been designed to meet current and future North American protocol
standards for telecontrol applications. DNP3 offers flexibility and
functionality to the already conventional communications protocol, while
providing a very efficient layered protocol that is ensuring high data
integrity. Users can expect many benefits from this protocol and that is
why the AT Series Communications Board is so successful to this line of
AT10.1 and AT30 Battery Chargers. The DNP3 is based on the IEC 870-5
requirements which also make it an acceptable choice for a SCADA
environment.
This compliance serves as an endorsement of the company's products for
meeting
the industry's highest standards for quality and safety worldwide.
For more information call 610.330.9000, fax 610.330.8510, read our FAQ (JF5026-00),
or access our sales brochure (JF5014-00).
NEWS April 2003
HindlePower to Talk at
BATTCON®
and Exhibit New Products
(Battcon 2003 - April
28th thru April 30th, 2003 - Marco Island, Florida)
HindlePower, Inc. will be exhibiting at BATTCON®
this year. In addition to our
exhibit, on the morning of Wednesday April 30th a paper detailing "Stationary Battery Charger
Specifications Demystified", authored by our Mr. William Bennett,
VP Technology will be presented by our Mr. Art Salander, VP Sales &
Marketing. We
are exhibiting our traditional SCR/SCRF Series float battery charger product
line rated through 6-800 Adc output. In addition we will showcase our updated single phase AT10.1
microprocessor-controlled battery
charger line and our upcoming three-phase AT30 line. Finally we will
introduce an optional communications package for the AT Series battery
chargers.
NEWS February 2003
Literature for
Railroad Maintenance Charger Released
HindlePower's
Railroad
Maintenance Charger (RMC) is a uniquely designed, easy to operate
charger suitable for recharging and maintaining locomotive start
batteries. This charger is portable and may be used with several AC input
supplies. It is equipped with convenient input and output cables, plus a
temperature probe and fail safe circuitry. The RMC senses when
the battery is connected and will only provide enough power to recharge
the battery...it CANNOT overcharge a battery no matter what! For more
information please access our sales brochure (JF5015-00).
NEWS February 2003
Literature for
Transit Battery Charging System Released
HindlePower's
Transit
Battery Charging System (TBC) is an advanced charging system
designed to safely recharge 12-Volt batteries used in Bus Depot
applications. The system consists of a main charging module rated at a
nominal 12 Volts DC and 200 Amperes with separate individual charging
stations that will typically accommodate up to four batteries per station.
These charging stations can be built in custom sizes ranging from one
through six batteries per station. Several stations may be linked to a
single charger so that many batteries or just one battery may be charged
simultaneously. For more information please access our sales brochure (JF5023-00).
NEWS January 2003
AT10.1 Communication
Board nears DNP3 Level 2 and MODBUS Certification
HindlePower
Incorporated, a leading manufacturer of stationary battery chargers,
announces the release of a major new option: a serial communications
plug-in board for the widely used MODBUS and DNP3 protocols. The new
board is compatible with all currently produced AT10.1 Battery
Charger/Rectifier products, from 6Adc output to 100Adc output.
MODBUS and DNP3 are
serial communications protocols commonly used in the electric utility
and other industries for remote monitoring of power generation,
transmission and distribution, and process control parameters. The new
HindlePower board enables utilities, for the first time, to include the
battery charger and dc power bus in the measurements monitored by their
SCADA systems. Using the serial protocols, utilities can monitor
virtually every parameter in the charger, and can remotely adjust float
and equalize voltages, set timers, and control the operating mode of the
charger.
Owners of older AT10
Charger/Rectifiers aren't left out in the cold, either. HindlePower
president Bill Hindle said, "We want to make sure we offer our
customers superior service. The communication board is only compatible
with the current AT10.1 model, but owners of older AT10s can upgrade
their main control boards free when they buy the communication add-on.
For a nominal fee, they can even send the entire charger back to the
factory for a complete upgrade."
For those users who
don't yet use MODBUS or DNP3, HindlePower also offers relay contact
monitoring of critical charger and dc bus parameters, using the AT10.1
Auxiliary Relay Board. This board provides relay contact transfers to
warn of such conditions as high or low dc voltage, ground faults, etc.
The AT10.1
communication board will be available for shipment the second quarter of
2003.
For more information call 610.330.9000, fax 610.330.8510, read our FAQ (JF5026-00),
or access our sales
brochure (JF5014-00).
NEWS January 2002
HindlePower, Inc.
is established from HITRAN Corporation Power Systems Division on
January 1, 2002. Happy New Year!
NEWS February
2000
HITRAN
Corporation Power Systems Division relocates from its Flemington, NJ
location and begins operations in Easton, PA on February 14,
2000. Happy St. Valentine's Day!


AT10.1
| AT30 | AT
Comm | AT-DC | SCR |
Console | UMC | RMC
| Single Cell | TBC
| Disconnect | CEMF
| Custom Design
All designs and specifications subject to
change.
|