Archived News

Headquartered in Easton, Pennsylvania, HindlePower manufactures and distributes industrial battery chargers and dc power supply products to battery manufacturers and distributors in the stationary and utility markets, throughout the United States, Canada and Europe.  The company’s products are an excellent choice for utility, power generation, oil and gas, transportation, mining, chemical plant, shipboard and platform applications. HindlePower products are certified worldwide, meeting the industry’s highest standards for quality and safety.

NEWS May 2007

AT Series Battery Charger Feature Overview - Remote Sensing
prepared by Art Salander - Business Development, Applications Engineering

I recently made a sales call, when the customer remarked, "Wouldn't it be terrific if my battery charger would actually read voltage at the battery terminals and correct for the voltage drop between the charger and battery?"

The great news is that AT Series Battery Chargers already do that.  All AT10.1 Group I, Group II and AT30 Series Battery Charger are equipped with a Remote Sensing feature.  This is a key selling point for the AT Series products, and was designed into the original AT10 Battery Charger back in 1996.  Where most users must measure voltage at the battery terminals to ensure proper float and equalize voltage settings, users of the AT Series do not have to do that.

Using the Remote Sensing feature is easy.  There are two (2) positive and negative stud terminals located on every AT Series I/O panel, used exclusively for Remote Sense.  Just move the charger's two (2) internal sense leads from the normal dc output terminals (TB1+/-) to the Remote Sense terminals.  Wire #s vary from product line.  Next, run a user-supplied twisted pair of wire to the battery terminals and... viola (excuse my French)!  You are monitoring battery terminal voltage, and compensating for it as well.  See figure to right.

Advantages of Using AT Series Remote Sense:

• 1) Remote error sensing compensates for any voltage drop between the charger and battery, to ensure proper float and equalize voltages.

• 2) The charger's metering will monitor the actual battery terminal voltage when remote Sensing is used.

• 3) There is an Error Code E 06 which constantly monitors the Remote Sensing circuit.

• 4) All AT Series Battery Chargers offer Remote Sensing, included at no extra charge.

For a greater explanation of this feature, see Section 1.9 in any of the three (3) AT Series Operating and Service Instructions.  We plan to post more AT Series Battery Charger Feature Overviews in the months to come.  Visit us again soon!

Art Salander
Business Development, Applications Engineering
HindlePower, Inc.

NEWS March 2007

HindlePower at 11th Annual Battcon®

We are pleased to announce that HindlePower will be exhibiting at the upcoming BATTCON® 2007 International Stationary Battery Conference and Trade Show to be held at the Marriott Tampa Waterside Hotel and Marina in Tampa, Florida on May 1st through 3rd, 2007.

We will be showcasing our custom-engineered DC Power Console Series enclosure featuring battery compartments, an integrated AT10.1 Battery Charger, AT-DC Distribution Panel, and inverter.  We will also feature a variety of utility battery charger products including the AT30, Universal Maintenance Charger (UMC) and Single Cell Charger.

If you are planning on attending BATTCON® 2007, please stop by our booth to say hello.  We look forward to seeing you in Tampa.  Tap Into the Energy!

Best regards,

Gary Guagliardi
Director Sales & Marketing

NEWS February 2007

AT30 Documentation Update

The AT30 Series microprocessor-controlled float battery charger, introduced in April of 2004, is the three-phase input variant of our long-established AT10.1 product line.  We specifically designed the font panel controls, with no hidden menu, of the original AT10 products to be easy to operate.  This feature was so well-received in the industry, we felt compelled to carry over this user interface when designing the AT10.1 Group II (30-100 Adc) and now AT30 (25-1,000 Adc) battery chargers.  Over the past several months, we have expanded the scope of the AT30 product line, improved design features, finalized physical layouts and enclosure breakdowns, and received formal agency approvals for the most popular models.  These realities, in addition to industry requests that the AT30 literature mimic the popular layout of the AT10.1 Series literature, have prompted us to reformat and update the former.  We are proud to release the Rev. 2 version of the AT30 Series Microprocessor-Controlled Float Battery Charger sales brochure (JF5018-00).  The information listed in this document reflects the most up-to-date specifications of the AT30 product line.  Please feel free to download a low-resolution PDF file of this document for your records.  If you wish to obtain a glossy finish hardcopy of our revised AT30 literature to update your HindlePower sales binder, please contact Deborah Behler, our Sales and Marketing Coordinator.  She will process an order to have as many copies of our sales literature sent out to you as soon as possible.

In addition to the sales brochure, we have also revised the HindlePower AT30 Operating and Service Instruction Manual (JA5011-03).  This new revision contains important notes about external ac and dc power cabling, three error codes specific to the AT30, an enhanced trouble-shooting table, a clearer replacement parts table, and finally...updated standard drawings.  Full size (11"x17") PDF files of these new AT30 standard drawings can be downloaded in their entirety from our support section.  HindlePower strives to provide our customers with all tools available to make your experience with our products a pleasant one.  Concise and accurate documentation is part of that.

NEWS January 2007

Happy New Year!

We are pleased to announce the newest addition to our staff, Yvonne K. Johnson-Milligan.  Yvonne will be working with Janet Dougherty, joining our customer service staff.  Yvonne has 25 years experience working with professionals and customers in the secretarial field.  Her extensive background includes employment at Rutgers, The State University of New Jersey and Robert Wood Johnson University Hospital in New Brunswick, New Jersey. Yvonne will also be greeting visitors to our facility and can be reached by phone by dialing (0) when calling our main number 610.330.9000.  She can also be reached on extension 210.  Janet can still be reached on extension 219 to assist your customer service needs.

Back in March, we announced our HindlePower Sales Training Program and believe it deserves to be noted again as a possible resolution for 2007.  In an effort to better assist our customers in their sales efforts, our staff now offers formal HindlePower Battery Charger orientation and sales training here at our facility.  Training sessions cover product line introduction, product applications, customer specification and quotation review, pricing exercises (using our versatile pricing estimator program), hands-on product training, and a competitive analysis.  Our hand-out materials include a product sales handbook, an engineering technical binder, and a pricing module on CD-ROM.

There is no cost for this training, and we provide you with lunch for this two-day informative event.  Although guests are responsible for their own travel expenses, we take care of the rest.  Training classes are provided periodically throughout the year.  To further discuss and/or schedule your training, please contact our Director of Sales and Marketing Gary Guagliardi at 610.330.9000, ext. 223.  We look forward to your visit, meeting our customers, and helping you better understand HindlePower battery charger and dc power supply products. 

Last but not least, we would like to acknowledge our Employee of the Year, Nicholas Dzomic.  Every December, the HindlePower staff nominates fellow employees for several categories in our Star Awards program.  Recipients are announced at our Holiday Party.  The prestigious award, Employee of the Year, goes hand in hand with Nick’s commitment to HindlePower and our customers as he assists in technical issues and heads up our Quality program. Congratulations Nicholas!

NEWS December 2006

Happy Holidays!

HindlePower values our customers and their ongoing needs.  We take pride in our determination to provide them with phenomenal customer service and quality products.  In keeping with a long tradition, we would like to inform you that our office and plant will be closed during the Christmas holiday week from December 26 until January 1.  We will reopen on Tuesday January 2, 2007.  During this time, our staff will have the chance to rest, re-energize and spend quality time with their families.

When we return, HindlePower will again be ready to provide you with our famous customer service.  Our newly augmented sales and engineering staffs will be charging into 2007, which appears to be HindlePower's most promising year to date.  We sincerely believe that this is a necessary step in continuing our World Class service to you.

We wish you and your family a very Happy Holiday and a joyous and prosperous new year!

NEWS November 2006

New Chief Engineer Takes Charge

We are pleased to announce the addition of Bob Beck to our staff.  Bob joins HindlePower as Chief Electrical Engineer, working in cooperation with our VP of Technology, William Bennett.  We are very excited about the experience and expertise Bob brings to HindlePower, including control design and development.  Bob holds a BS in Electrical Engineering.  His extensive background includes 13 years of experience designing products used by the electrical utility industry for substation applications.

Bob’s ongoing responsibilities include researching new products and technology, maintaining and enhancing control hardware, upgrading existing products with new features, and supervising the AT Series Communication protocols.  After only one week on the job, Bob has begun visiting customers and learning about current and future applications.

We are very excited about Bob joining our staff, acquiring a position as Chief Engineer that will surely assist HindlePower in its charge into the future and commitment to excellence.  Bob can be reached via e-mail and by phone at 610.330.900 ext. 322.  Please join us in welcoming him!

NEWS November 2006

Custom Battery Charger Drawing Transmittals Go Paperless

HindlePower has and will continue to embrace new technologies and progressive business practices.  Therefore, in an effort to improve the timely and accurate processing of custom approval/record drawings and documentation for its line of industrial battery chargers, HindlePower announces the implementation of its exclusive e-file transmittal program.

In the past, when custom drawings were transmitted to customers and/or users of HindlePower-manufactured battery chargers, we have initially e-mailed electronic copies of required documentation saved in Adobe Acrobat (PDF) format, and when requested, AutoCAD R14 (DWG) format.  This initial e-file transmittal would consist of a set of customized drawings (approval, advanced, record, final as-built, etc.), parts data package report per manufacturer's switchboard, operating manual, sales brochure (when applicable), any other required documentation, and a transmittal cover sheet.  The e-file transmittal would then be followed by a shipment via U.S. Mail of paper hardcopies of the drawings, parts data package, transmittal cover sheet, and a packing slip listing the manufacturer's part number of the documentation delivered.  Hardcopy operating manuals and sales brochures would not be supplied unless requested by part number on purchase orders.

Our new practice will eliminate the shipment of paper hardcopies, which we feel is an antiquated, slow, expensive, and most often, unnecessary step.  The exclusive e-file transmittal will consist of all the aforementioned supplied documentation, plus an e-file of the packing slip, saved in Adobe Acrobat (PDF) format. The success of this new process will be helped immensely, when our customers list names and e-mail addresses of documentation recipients on their purchase orders.  Some have already been doing so and we thank you for this.

We understand this new process may not be acceptable to all documentation recipients. Therefore if any of our customers and/or end-users insist paper hardcopies be mailed to them, we will continue to do so on an job-by-job basis, when specifically requested on purchase orders.  All new e-file transmittals will specifically note that paper hardcopies of supplied documentation are in fact available if required.  The elimination of shipment of paper hardcopies will free our engineering staff from clerical work so they can concentrate their efforts on delivering further documentation ahead of schedule.

We hope you find our exclusive e-file transmittal program agreeable.  Please feel free to reach Michael C. Rupprecht if you have any questions or suggestions regarding this progressive change in HindlePower document and drawings transmittal.

NEWS October 2006

Art Salander Joins HindlePower Team

HindlePower is pleased to introduce our newest employee, Art Salander.  Art will be teaming with our talented sales staff, Gary Guagliardi (Director of Sales and Marketing) and Deborah Behler (Sales and Marketing Coordinator).  While his talents will help with the typical application needs of our daily business, we are going to rely on Art to work on more difficult application scenarios, pursue systems-related business, and lead the development of new business by inspiring new products for new markets. Art's position at HindlePower is Business Development, Applications Engineering.

Business Development, Applications Engineering is a new position for HindlePower, however Art is no stranger to HindlePower or our business.  Art returns to HindlePower with his extensive repertoire of experience with regard to battery chargers and a thorough knowledge of batteries, UPS systems, switchgear, distribution and related products and controls.

Art has both the educational and practical background to bring many more successes to HindlePower.  He is a graduate of Island Technical Institute's, Basic and Advanced Electronics Studies, holds a BA with majors in Physics and Engineering from, Adelphi University and has completed post graduate work at the New York Institute of Technology.  Art is a member of the IEEE, has been a guest speaker within the industry on two occasions at BATTCON®, and was a former active participant in the BCI Battery Charger Committee.

Art can be reached via e-mail and by phone at 610.330.900 ext. 255. Art can also be reached at his resident office: 11 Delaware Avenue Commack, NY 11725 Phone: 631.462.2739 Mobile: 631.806.0302 e-mail: batchgr@aol.com Please join us in welcoming Art back to the HindlePower Family!

Art Salander
Business Development, Applications Engineering
HindlePower, Inc.

NEWS September 2006

HindlePower Sales, Marketing & Customer Service Expansion

It is with great enthusiasm that we announce the new responsibilities for one of HindlePower's shining stars Deborah Behler.  Debbie, who was voted 2002 Employee of the Year by the entire HindlePower staff, will now be working along side Gary Guagliardi as our new Sales and Marketing Coordinator.  For those of you that have not had the privilege of meeting Debbie, she may be in your area soon.  Debbie will also begin aiding Gary in representing the front-end of our organization, by traveling to visit our existing customers and greeting new ones.  In addition to her new responsibilities, Debbie will continue to oversee the Customer Service Department.  Rest assured that you will never have to question the level of quality, commitment, and overall customer satisfaction that she and the entire HindlePower Sales Team have long stood for.  Debbie can be reached via e-mail and by phone at ext. 228.

Effective immediately, if you have any customer service questions, please contact Janet Dougherty at her new extension 219.  Janet has been with HindlePower for two years and is fully qualified to assist you with your everyday customer service needs.

We are excited about these changes and are eager to work closely with your company to anticipate and respond to all your needs, filling in the gaps and smoothing out the rough edges. Thank you for your continued support.

NEWS July 2006

Growing HindlePower Posts Employment Opportunities & Operational Guidelines Online

As we reach the midway point of 2006, which may prove to be our strongest year to date, HindlePower is planning ahead to meet the exciting changes and growth we see coming our way.  Our core staff is taking on new responsibilities to reach out to our new customers, while working with our existing ones to move constantly forward into new business opportunities.  In our strategic plan, we have recognized new positions which will need to be filled, and are actively searching for the right people to join our team.  Therefore we have augmented our web site with an Employment Opportunities page which will post these new positions as they become available.  If you are looking to join a growing company where people count, please contact us and see what a unique work experience we have here at HindlePower.

More and more, as we achieve new successes brought about by the hard work we have put into our company over the past several years, the benefits of our unique culture are affirmed.  Who we are and how we work has become a superb selling point to our customers, almost as important as our product quality and unrivaled customer service.  To round out the About Us section of our web site, we have also posted our Operational Guidelines, authored by our President William A. Hindle.

NEWS June 2006

HindlePower Committed To Open Communication

Current changes in our industry have opened up several new business opportunities for us, and we are as excited as ever about our future.  We would like to welcome new customers who may be unfamiliar with how HindlePower prefers to do business.  To our existing customers, we wish to reaffirm our commitment to you, with both quality product and outstanding customer service.  Every great relationship requires open and constant communication.  Of course we love when you call and tell us what you enjoy about our products and our company.  HindlePower would also like to hear about your problems, concerns and suggestions.  

With our new successes come new pressures from our competition.  In an effort to stay one step ahead, HindlePower is pushing our quality and reliability to unprecedented levels within our industry.  We have several processes in place to insure the products we ship are of the highest quality.  Our Internal Reliability Program focuses on identifying and recording in-house issues, and customer reliability problems on a monthly basis.  Information is then fed back to our staff through documented changes so improvements can be made and problems resolved.  In addition, any issues that cannot be resolved through immediate changes to our ordering/production/shipping processes are forwarded to our Continuous Improvement Team (CIT) for review.  To contact the CIT committee directly, please email them at cit@hindlepowerinc.com.  Please let us know how we are doing and how we can change to better meet your needs!

Another area of our business where good communication benefits all is the value-added category.  If you have an idea or suggestion that you think would add value to our product...we want to hear about it.  Please contact our sales team at sales@hindlepowerinc.com or engineering at engineering@hindlepowerinc.com.

In closing, we have received many inquiries about the 3rd party agency approvals for our AT Series microprocessor-controlled battery charger lines.  This information is always available on our Product Specifications page.  Our CSA-NRTL/C and Seismic Zone 4 approvals for the AT30 product line apply only to the following models: 12/24/48/130 Vdc @ 25-200 Adc and 12/24/48 Vdc @ 250-300 Adc.  We have recently expanded our self-certification CE listing, to our AT10.1 Group I product line and certain models of the AT30 product line.  Please feel free to download our online document (JF5039-00) for a record clearly itemizing all these approvals.

NEWS May 2006

HindlePower Charger Documentation Update

Our friend Dave Scroggins at Alcad Standby Batteries recently helped us discover a minor flaw on the HindlePower web site.  It seems he was looking for service instructions on how to replace the AT Series main control pc board for a unit in the field.  After reviewing this request, we saw that our current document was out-of-date, due to the new AT10.1/AT30 product configurations.  We followed up his request by creating a new service instruction (JD5012-00) which covers the current AT Series product, and revising the old document (JA0087-00) to clarify that it should only be used for older AT10 product.  Thanks Dave.

Feel free to browse the Service Instructions page in the Support section of our web site.  Here you will find a number of helpful documents to aid in the service of HindlePower manufactured battery chargers.  Please note that all of these service instructions are in fact unbranded.  Therefore, whether you are a battery manufacturer which purchases our private-labeled chargers, an OEM which repackages our manufactured units into larger systems, a direct distributor of HindlePower branded product, or an end-user in the field, you can freely download and use these service instructions 24-hours a day, seven days a week.

Some of our customers have asked us whether or not they have the most up-to-date documentation for the wide variety of HindlePower battery charger products.  This request prompted us to post a document update history in our standard documentation section.  Although launched in May of 2004, we dug into our engineering archives, and posted updates back to the beginning of that year.  If you have had an e-file (Adobe Acrobat PDF) of a HindlePower document on file for some time, you may want to browse this page and see if it needs replacing.  HindlePower strives to provide our customers with all tools available to make your experience with our products a pleasant one.  Concise and accurate documentation is part of that.

NEWS April 2006

HindlePower On-Time Delivery Rates At Record Levels

If you are concerned about getting your battery charger orders shipped on time...rest easy.  HindlePower's on-time delivery rate is currently running at 96%.  Our orders ship at an average of -4 days late.  No, that is NOT a misprint.  We average minus four days late, or to say it another way, we are averaging four days early on our scheduled ship dates!  During a rare occurrence when an order may not ship on time, HindlePower will take an honest, proactive stance.  We contact our customers first, about potential delays, while doing everything within our (excuse the pun) POWER to meet scheduled delivery dates.

HindlePower is keenly aware that industry expectations for suppliers have changed, perhaps permanently, due to natural disasters, deregulation and tight budgets.  Rather than fall behind to competition, we have lead the way by changing the way we operate to meet these new challenges.  Short lead times on new orders, and moreover, timely delivery of battery charger products on site is of vital importance to the critical start-up procedures required by our customers.  HindlePower is dedicated to maintaining our unprecedented level of on-time delivery.  So sleep well, your charger will get there...and on time!

NEWS March 2006

Formal HindlePower Sales Training Program Available

In an effort to better assist our customers in their sales efforts, our staff now offers formal HindlePower Battery Charger orientation and sales training here at our facility.  Training sessions cover product line introduction, product applications, customer specification and quotation review, pricing exercises (using our versatile pricing estimator program), hands-on product training, and a competitive analysis.  Our hand-out materials include a product sales handbook, an engineering technical binder, and a pricing module on CD-ROM.

There is no cost for this training, and we provide you with lunch for this two-day informative event.  Although guests are responsible for their own travel expenses, we take care of the rest.  Training classes are provided periodically throughout the year.  To further discuss and/or schedule your training, please contact our Director of Sales and Marketing Gary Guagliardi at 610.330.9000 - ext. 223.  We look forward to your visit, meeting our customers, and helping you better understand HindlePower battery charger and dc power supply products.

NEWS February 2006

www.ATSeries.net Press Release

In an effort to supply our private-labeling partners with the best tools available to help quote, sell, order, install, operate and service HindlePower-manufactured battery chargers, we have launched the ATSeries.net web site.  Although only in its infancy, we hope this new site (which we consider a sister site to our company home page), will allow ALL our customers to freely access concise information on the AT10.1 and AT30 Series battery chargers.  Currently, ATSeries.net is an information archive for operating manuals and standard drawings for the industry's most accepted and reliable microprocessor-controlled utility battery charger.  Moreover, all of the documentation and information posted on this new site, as well as the site interface itself, is UNBRANDED.  Therefore, whether you are a battery manufacturer which purchases our private-labeled chargers, an OEM which repackages our manufactured units into larger systems, a direct distributor of HindlePower branded product, or an end-user in the field, ATSeries.net is now your source for free AT Series charger information 24-hours a day, seven days a week.

The birth of this web site actually occurred in early September of 2005, when all AT Series battery chargers began shipping with a disposable Quick Setup Sheet affixed on top of the front instrument panel.  Please see the archived news from September of 2005 for details on the Quick Setup Sheet.  When designing the master artwork for the setup sheet, we wanted to point users of AT Series battery chargers toward additional resources which would complete their experience with the unit.  To keep costs at a minimum, we decided it was best to purchase ONE version of the quick setup sheet, applicable to all AT10.1 and AT30 Series battery chargers, that would point to ONE web site for further AT Series charger information.  Thus, the ATSeries.net web site was born.

After registering the domain, we posted a user-friendly interface, similar to the one in the HindlePower Standard Documentation section.  We plan have to expand upon the site to include sales tools, unbranded product literature, service instructions and frequently asked questions on the AT Series battery chargers.  As the ultimate user, please let us know what YOU would like to see posted on ATSeries.net.  Feel free to contact our web master and document control manager Michael C. Rupprecht at 610.330.9000 - ext. 218.

NEWS January 2006

DNP Certification for AT Series Communication

The AT Series Communications Module allows users to remotely monitor and control an AT10.1 or AT30 Series microprocessor-controlled battery charger via computer.  Remotely accessible features of the AT Series front panel include alarm set points, output voltage and current limit parameters.  This option is compatible with the industry's two most commonly used SCADA (Supervisory Control And Data Acquisition) network protocols, Modbus and DNP3 (Distributed Network Protocol).

To ensure full compliance with DNP3 Level 2, HindlePower assigned an independent electrical component test laboratory to evaluate and test the interface pc board of our communications module.  The pc board has successfully passed all requirements of the DNP3-2003 Intelligent Electronic Device Certification Procedure (Ver. 2.3).  Accordingly, we have been issued a DNP Certificate of Conformance, which is available to our customers as a downloadable PDF file.

DNP3 is based on the IEC 870-5 requirements and has been designed to meet current and future North American protocol standards for telecontrol applications.  DNP3 offers flexibility and functionality to the already conventional communications protocol, while providing a very efficient layered protocol that ensures high data integrity.  Users can expect many benefits from this protocol, which is why the AT Series Communications Module is such a successful addition to the At10.1 and AT30 Series Battery Chargers.

This certification serves as an endorsement of HindlePower's AT Series products, meeting the industry's highest standards for quality and safety worldwide.  For more information on the AT Series Communications Module, please contact our Quality Manager Nick Dzomic at 610.330.9000 - ext. 229.  Also available for reference is our AT Series Communications FAQ (JF5026-00) and our corresponding sales brochure (JF5014-00).

NEWS January 2006

New Power Consoles Provide a Complete System

In an effort to broaden our value-added product offering, HindlePower is pleased to introduce our Power Console Series.  The Power Console Series consists of modular cabinets and dc power components designed to provide a complete dc plant for indoor or outdoor applications.  Separate cabinet compartments segregate the DC power equipment (i.e. battery charger, dc distribution, dc disconnect) from the battery system.  The modular battery compartments contain a variety of shelf and rack configurations to accommodate virtually any battery voltage configuration.

Available accessories for outdoor applications include warm and cold weather kits to control interior environment, pest kit to prevent bug and rodent infestation, and battery spill containment.  Our Power Consoles are shipped completely assembled to your specification and ready for battery installation. Cabinets are finished with a baked epoxy powder coating.  For more information on the Power Console Series of modular cabinets, please refer to our sales brochure (JF5038-00). For ordering information, please contact your authorized HindlePower battery charger reseller or contact our Director of Sales and Marketing Gary Guagliardi at 610.330.9000 - ext. 223.

NEWS December 2005

HindlePower Hosts the 4th Annual Star Awards

For the past four years at our holiday party, we have recognized company excellence and leadership with the HindlePower Star Awards Program.  In latter weeks of November, employees voted for their peers in the following categories: Rising Star, Unsung Hero, Best Idea, Most Clean and Organized, Most Passionate, Most Can-Do Attitude, Exceptional Merit, and Employee of the Year.  Each year some of the categories are changed so every employee has a chance to win a Star Award.  Four nominees are chosen from each category and are recognized during the awards presentation.  In many instances, the winner has captured the award by only one vote, and recognition of the nominees is just as important.

Emulating the annual Academy Awards for motion pictures, the HindlePower Star Awards Program showcases wonderful spirit, talented presentations, gracious acceptance speeches...and a lot of humor. Almost every employee participates in the program as a presenter, nominee, or winner. This year our most honorary award was given to William K. Bennett as Employee of the Year.  In addition, we honored Manuel Rameriz for his decades of service with the HindlePower Lifetime Achievement Award.  Congratulations to all the winners and have a great holiday from all of us at HindlePower!

NEWS November 2005

SCR/SCRF Series 250A Chargers Supplied in Different Enclosures

New design and manufacturing realities have prompted us to change the size of the standard enclosures for two models of the three phase input SCR/SCRF Series battery chargers.  In the past, we have indicated that the 24Vdc-250Adc model is supplied in our Style-3 enclosure.  New size requirements of the internal components have forced us to change the design of this charger to be built in the slightly larger Style-4 enclosure.  On a more positive note, the 130Vdc-250Adc model has until now been supplied in our largest Style-5 enclosure.  As of November 1, 2005 all new orders for this unit will be supplied in the smaller Style-4 enclosure.  The design of the 48Vdc-250Adc SCR/SCRF Series battery charger remains unchanged, and is likewise supplied in the Style-4 enclosure (as usual).

We have updated the online version of our SCR/SCRF Series Float Battery Charger Sales Brochure (JF5010-00) to reflect these two changes.  Likewise, in the Standard Drawings Section of our web site we have updated the three phase SCR/SCRF Series enclosure matrix.  Available on this page are a downloadable outline drawing (JE0464-00) and internal component layout drawing (JE0244-00) of the Style-4 enclosure.  We understand that a significant number of product literature is currently in circulation with out-of-date enclosure size information.  Therefore we have taken steps to ensure our customers are made aware of these new realities in the SCR/SCRF Series battery charger line.  All new orders for 24Vdc-250Adc units will be followed up with a notification to our customer that the charger will be supplied in a slightly larger enclosure.  Likewise, all new orders for 130Vdc-250Adc units will be followed up with a notification that the charger will be supplied in a slightly smaller enclosure.  We hope this proactive stance will eliminate any problems on-site where installation footprints are an issue.

NEWS November 2005

AT Series Forced Load Sharing Option Now Available

Adding to an already feature-rich product line, HindlePower is pleased to announce that the Forced Load Sharing option for parallel operation is now available for the AT10.1 and AT30 Series of microprocessor-controlled battery chargers.  The principle of operation of the option is based on the ability to sense the current furnished by each of two chargers and to electronically force the charger currents to be equal within a small percentage.  The AT Series Forced Load Sharing option allows two chargers to share a load equally in a parallel application.

One of the chargers is designated as the "primary" and controls the other "secondary" charger.  The benefit of this option is the degree of redundancy it provides, enhancing overall system reliability.  If either charger is shut down or becomes inoperative, the other charger will assume the total load up to its current limit rating.  Installation and Operating Instructions (JA5054-00) for the AT Series Forced Load Share option is available for download.  For more information, please contact your authorized HindlePower battery charger reseller or contact our Director of Sales and Marketing Gary Guagliardi at 610.330.9000 - ext. 223.

NEWS November 2005

AT30 CSA-NRTL/C Certification Update

Back in June, we announced that certain units of the AT30 Series microprocessor-controlled battery chargers had passed CSA-NRTL/C test requirements.  We also reported that formal certification for these units would follow.  That time has arrived.  Our formal certification report is on file and we are now applying CSA-NRTL/C labels to all AT30 battery chargers housed in Style-5018 and Style-5030 enclosures.  Comprehensive design data for larger AT30 models (housed in the new Style-5031 and Style-5034 enclosures) is not currently ready for CSA testing.  Although these units are not CSA-NRTL/C listed, they are designed and manufactured to meet CSA standards.  We can and have been supplying these larger AT30 battery charger models to our customers.

The CSA-NRTL/C listing is widely accepted by utilities across all of North America.  CSA's OSHA-recognized NRTL (National Recognized Testing Laboratory) certification is accepted in virtually all USA jurisdictions as equivalent to UL listing.  The CSA-NRTL/C listing certifies the AT30 Series Battery Chargers to both UL 1012 (Power Supplies) and UL 1564 (Industrial Battery Chargers).  The entire line of AT10.1 Series Battery Chargers received similar CSA-NRTL/C certification back in July of 2004.

Introduced to the market in April 2004, the feature-rich AT30 is a microprocessor controlled SCR battery charger that combines versatility and reliability in a performance engineered modular construction.  It is designed to operate in a variety of DC power applications.  For more information on the AT30 Series Battery Charger, please refer to our sales brochure (JF5018-00) and our sample standard specification (JF5036-00).

NEWS October 2005

"Can-Do" Attitude Aids Gulf Coast Reconstruction

The Friday after hurricane Katrina devastated southern Louisiana, Mississippi and Alabama, HindlePower began receiving hot-rush orders to replace battery chargers in the affected areas.  Our "made-to-order" chargers were immediately in high demand.  Normal lead times of weeks turned into hours.  Our way to assist our fellow Americans was to produce product in an expeditious manner, while maintaining the highest quality.  Not one customer was turned away.  On Friday, September 30 at 11:00 AM, we received an order for five (5) AT10.1 chargers to be shipped out that same day.  The order was completed that afternoon and delivered on Saturday the 1st, despite the fact that it was already a busy production week and the average HindlePower employee had worked 60 hours.

We continue to receive orders on a daily basis to replace battery chargers in the areas affected by hurricanes Katrina and Rita.  Our purchasing department has increased inventory so we may continue to produce and ship these rush orders on time.  It is our intent to continue to provide great customer service and meet immediate demands.  We get a great sense of satisfaction helping others.  HindlePower is here to support you and your needs, no matter how critical the situation may be.  We have always been proud of our flexibility, and have promoted this message to our customers through personal sales visits and company tours.  However, in the months to come you will see HindlePower actively marketing our "Can-Do" attitude on this web site and through our sales literature.  In addition to our superb product quality and great customer service, we believe our industry will see HindlePower as the only company to turn to when they have extraordinary demands, be it customized charger design, specific services, or short delivery dates.

NEWS October 2005

Reliability Program Shows Tangible Results

HindlePower has grown and strengthened since its move Easton, PA in January of 2000.  We strive to continually improve our technology and reliability.  Our Internal Reliability Program focuses on identifying and documenting internal issues and customer reliability problems on a monthly basis.  Information is then fed back to our employees so improvements can be made and problems resolved.  In addition, any issues that cannot be resolved through changes to our ordering/production/shipping processes are forwarded to our Continuous Improvement Team (CIT) for review.  Our new Quality Manager Nick Dzomic presents us with monthly breakdowns of these issues.  These presentations not only help us prioritize which items need more attention than others, but has already shown tangible evidence that the frequency of customer issues has dropped in recent months.  Although our Internal Reliability Program is the vehicle, our great production team is always the driving force making this happen.

NEWS September 2005

AT Series Chargers Now Shipping With Quick Setup Sheets

Although we supply the AT Series Microprocessor-Controlled Battery Chargers with the most concise operating manuals in the industry, HindlePower continues to provide our customers with supplemental information to guarantee the successful setup of these units.  All AT Series (Group I, Group II & AT30) battery chargers now ship with a disposable Quick Setup Sheet affixed on top of the front instrument panel.  This colorful set of instructions condenses the initial setup of AT Series chargers into easy-to-follow, infallible steps that ensure proper installation and start-up of the unit.

Field Installers and/or initial operators of AT Series Battery Chargers must remove the Quick Setup Sheet from the chassis door to access the unit's front instrument panel controls.  We believe this will guarantee the instructions will be read and moreover...followed.  HindlePower specifically designed the artwork of the Quick Setup Sheet without company labeling.  Therefore all our private-labeling partners can benefit from this new piece of handy user documentation.  To familiarize yourself with the installation and initial control settings of the industry's most reliable microprocessor-controlled battery charger, feel free to download a printable Adobe Acrobat PDF sample of our AT Series Quick Setup Sheet (JC5020-00).

NEWS June 2005

Universal Maintenance Charger (UMC) Cart Gets an Upgrade

HindlePower is constantly striving to meet our customer’s needs as well as being on the forefront of technological advancements.  We have recently redesigned the mobile cart of the Universal Maintenance Charger (UMC) for greater mobility.  The cart's axle was moved forward, allowing a much easier pullback.  The main wheels have now been set wider than the enclosure for greater stability.  Finally, we have added a second set of wheels to the assembly, allowing the unit to be pulled back to a stable resting position (featured in the picuture to the left) during rolling transportation.  This new cart allows users to easily maneuver the UMC to wherever it may be needed.

A 100lb woman can now maneuver the UMC quite easily.  See our employee Dawn in the following demonstration. (Windows Media Player required)

HindlePower values our customers’ opinions and always welcomes suggestions to improve our products. We will be updating the standard drawings for the UMC shortly to fully document the new design and dimensions of the Universal Maintenance Charger.  For more information please refer to our sales brochure (JF5008-00).

NEWS June 2005

AT30 CSA-NRTL/C Certification

We are pleased to announce the “Advanced Technology” AT30 Series 3-Phase Battery Chargers has passed the CSA-NRTL/C test requirements.  This certification applies to chargers housed in Style-5018 and Style-5030 enclosures (12/24/48/130 Vdc @ 25-200 Adc and 12/24/48 Vdc @ 300 Adc).  Formal certification is expected shortly.  Having this certification provides new sales opportunities and allows us to better compete in the Canadian Market for applications requiring CSA approval.

The CSA-NRTL/C listing is widely accepted by utilities across all of North America.  CSA's OSHA-recognized NRTL (National Recognized Testing Laboratory) certification is accepted in virtually all USA jurisdictions as equivalent to UL listing.  The CSA-NRTL/C listing certifies the AT30 Series Battery Chargers to both UL 1012 (Power Supplies) and UL 1564 (Industrial Battery Chargers).  The entire line of AT10.1 Series Battery Chargers received similar CSA-NRTL/C certification back in July of 2004.

Introduced to the market in April 2004, the feature-rich AT30 is a microprocessor controlled SCR battery charger that combines versatility and reliability in a performance engineered modular construction.  It is designed to operate in a variety of DC power applications.  For more information on the AT30 Series Battery Charger, please refer to our sales brochure (JF5018-00) and our sample standard specification (JF5036-00).

NEWS February 2005

AT-DC Series Battery/Load DC Distribution Center Unveiled

We now offer a complimentary DC distribution panel for the AT Series Battery Chargers. The AT-DC Distribution Center is a factory pre-wired and assembled unit used in applications requiring multiple equipment load connections. The DC Distribution includes a main circuit breaker and multiple, customer specified, branch breakers to feed equipment loads.

Versatility and simplicity allow this distribution center to be configured with the main circuit breaker acting as a main load breaker or battery disconnect.  The AT-DC Distribution Center offers a very clean and simple solution where load distribution is required. For more information on the AT-DC Series Distribution Center, please refer to our sales brochure (JF5032-00) and our sample standard specification (JF5033-00).

NEWS December 2004

December 22, 2004 (from Gary Guagliardi, Director of Sales and Marketing)

Dear Valued Customer,

It is a sincere privilege to introduce myself as HindlePower’s recently appointed Director of Sales and Marketing. I have known Bill Hindle for several years. Bill’s reputation for honesty, integrity and enthusiasm is well known in the industry. He has surrounded himself with a truly great team of dedicated individuals who are committed to our customers. They have all warmly embraced me into the organization. I feel very fortunate to be a part of the HindlePower Family.

I know and worked with many of you during my previous life as Marketing Manager of Utility and UPS Stationary Batteries at Exide/Yuasa-Exide, now Enersys, Inc. Thank you to those who have called to wish me well. I look forward to meeting and working with all of you.

Just prior to joining HindlePower, I spent the past nine years selling and promoting 24V/ 48V DC Telecom Power Systems, batteries and EF&I services to the Wireless Telecom Market. The customers and applications differed greatly from the industrial markets we serve at HindlePower. However, the demand for high quality products and services remain the same. 

We want you to succeed. We want to contribute to your success by providing superior customer service, application engineering and swift factory response to your requirements. Your achievements are HindlePower achievements. Working together, we will build a win-win relationship and exceed customer expectations.

Again, I look forward to working with you and hearing your thoughts on how we can improve our products. I can be reached via e-mail or by phone at 610.330.9000 ext. 223. Have a safe and prosperous New Year.

Sincerely,

Gary P. Guagliardi
Director of Sales and Marketing
HindlePower, Inc.

NEWS December 2004

HindlePower, Inc. Adds Gary Guagliardi to its Team as Director of Sales and Marketing

December 3, 2004 (from Willaim A. Hindle, President)

To all our Customers and Friends,

I am writing to inform you of an important change to the HindlePower team. Mike Orwashel, our Director of Sales and Marketing is no longer with our organization. Accepting the challenges of this position is Gary Guagliardi. We are very excited about Gary heading up our Sales and Marketing team. Gary brings over 15 years of sales and marketing experience in stationary batteries and DC power, having previously worked for Exide / Yuasa-Exide Batteries and Delta Telecom Power, a battery manufacturing representative organization / telecom power EF&I service company.

Sales and Marketing, the front end of our organization, has encountered some challenges recently and has not been as robust as we had hoped. Having Gary on board will allow us to offer a higher level of customer service, which translates to better service for you and your customer. Gary is a hands-on individual and very much a team player. We at HindlePower, forty-five people strong, stand behind Gary and are committed to his success. This is a win-win situation for you and everyone involved.

Please join me in welcoming Gary to the HindlePower Team. Gary can be reached via e-mail or by phone at 610.330.9000 ext. 223.

Most sincerely,

William A. Hindle
President
HindlePower, Inc.

NEWS August 2004

HindlePower, Inc. Improves Reliability of its Popular AT10.1 Product

HindlePower, Inc., has upgraded the RECTIFIER ASSEMBLY in their hugely popular AT10.1 Group I product line. The new rectifier assembly has been redesigned and is now made up of only 12 components (vs. over 80 pieces in the old rectifier). The tighter construction of the rectifier increases the reliability of the AT10.1 charger by combining many functions into a single circuit board that is snapped onto the heatsink. The heatsink is now isolated from the main power which not only will increase the lifespan of the rectifier, but will also improve the safety of the charger.

Bill Hindle, president, remarked, “HindlePower is on the leading edge of technological enhancements, and we are always looking for ways to make our products more reliable and safer. This new design improves the ruggedness and reliability of our chargers, giving our customers a bullet-proof rectifier that will last for the life of the charger.”

The new rectifier has been standard inclusion in all AT10.1 Group 1 (6-25 Adc) rated products, factory shipped, as of July 2004. The AT10.1 charger is the most widely sold and most dependable microprocessor controlled charger in the industry. This upgrade will assure our customers that your satisfaction is paramount to HindlePower. View the press release in Adobe Acrobat PDF format.

NEWS July 2004

AT10.1 Group II Finalizes Agency Approvals

HindlePower, Inc. has received the following certifications for its AT10.1 Group II products:

• UL-1564 and UL-1012 compliance via CSA-NRTL/C Certification
• CSA-C22.2 Certification
• CE Certification
• Seismic Zone 4 Certification to Telcordia Technologies (formerly Bellcore) GR-63-CORE
• FCC Certification to SubPart B of Part 15 Rules for Class "A" Computing Device

These designations serve as an endorsement of the company's products for meeting the industry's highest standards for quality and safety, worldwide. The AT10.1 Group I ratings (6-25Adc) retain their UL-1564 Certification listing. For more information on the AT10.1 product line call 610.330.9000, fax 610.330.8510, or access our sales brochure (JF5006-00).

NEWS April 2004

AT30 Product Release

Expanding upon their successful AT10.1 Series of single phase battery chargers, HindlePower, Inc. introduces the three phase input AT30 Series microprocessor-controlled float battery charger. The AT30 combines an advanced technology microprocessor control unit with high performance-engineered modular construction. This new design makes the AT30 battery charger/rectifier easy to set up, easy to operate and easy to maintain.

The AT30 design features include a modular construction, allowing for easy replacement of the power transformer, dc filter and alarm assemblies. Engineered for greater than 30-year life with MTBF of 100,000 hours, it is designed for flexible installation (floor, wall or rack mounting). It has fast, online adjustment of the control panel, alarm and operating level, eliminating the need for vary loads or external conditions. The AT30 is engineered for safety and acceptance worldwide.

For more information call 610.330.9000, fax 610.330.8510, or access our sales brochure (JF5018-00).

HindlePower, Inc. will be exhibiting at the Electric Power Show in Baltimore, MD on March 30th thru April 1st.  Featured is our AT Series battery chargers which include the first fully certified DNP/Mod communications system.  We hope to see you there!

HindlePower, Inc. Receives NEW Patent Allowance

SAFETY SHIELD - a new addition to the already outstanding AT10.1 & AT30 enclosure designs!

HindlePower, Inc. announces the patent approval of the AT Series Safety Shield, already housed in their line of AT10.1 Group 2 chargers and the new three phase AT30. This specially designed transparent material allows for safe viewing of the entire electrical devise. Built of 1/8in clear plexiglas, it prevents the exposure of live voltage. The Safety Shield provides an added safety to the operator. With the installation of this safety enclosure protects the operator by providing limited access to the battery charger. Thus, protecting the operator from a harmful experience.

The clear Safety Shield will be imprinted with white silkscreen text to help the operator. First is a Component Layout and Connection Diagram, allowing for accurate and easy installation of connections. Also featured is a Quick Operation Guide, allowing fast setup of operation, and a helpful set of Safety Instructions. Finally, featured on the shield is a complete set of Error Codes, allowing for self diagnostics by the operator.

Each Safety Shield does provide limited localized access to the interior panel and to the electrical device positioned within the housing chamber. The safety shield has a cutaway allowing for easy access to the AC Input Breaker and the DC Output Breaker. The new design qualifies the HindlePower Chargers for the coveted CE labeling for Europe, which continues to enhance the world class status of battery chargers brought to you by HindlePower, Inc.

NEWS November 2003

AT Series Communications Board Certification Brief

HindlePower, Inc. announces compliance of the AT Series communications pc board to meet DNP3 protocol. The newest addition to their already successful line of AT10.1 and future AT30 Series battery chargers, is the AT Series Communications Module. This option allows the user to remotely monitor and control the AT Series battery charger over a serial connection. This product complies with the DNP3 Subset Level 2 test.

DNP3 has been designed to meet current and future North American protocol standards for telecontrol applications. DNP3 offers flexibility and functionality to the already conventional communications protocol, while providing a very efficient layered protocol that is ensuring high data integrity. Users can expect many benefits from this protocol and that is why the AT Series Communications Board is so successful to this line of AT10.1 and AT30 Battery Chargers. The DNP3 is based on the IEC 870-5 requirements which also make it an acceptable choice for a SCADA environment.

This compliance serves as an endorsement of the company's products for meeting the industry's highest standards for quality and safety worldwide. For more information call 610.330.9000, fax 610.330.8510, read our FAQ (JF5026-00), or access our sales brochure (JF5014-00).

HindlePower, Inc. will be exhibiting at BATTCON® this year. In addition to our exhibit, on the morning of Wednesday April 30th a paper detailing "Stationary Battery Charger Specifications Demystified", authored by our Mr. William Bennett, VP Technology will be presented by our Mr. Art Salander, VP Sales & Marketing. We are exhibiting our traditional SCR/SCRF Series float battery charger product line rated through 6-800 Adc output. In addition we will showcase our updated single phase AT10.1 microprocessor-controlled battery charger line and our upcoming three-phase AT30 line. Finally we will introduce an optional communications package for the AT Series battery chargers.

AT10.1 | AT30 | AT Comm | AT-DC | SCR | Console | UMC | RMC | Single Cell | TBC | Disconnect | CEMF | Custom Design

All designs and specifications subject to change.