NEWS March 2010

HindlePower Now Offering Customized DC Power Trailers



Going beyond manufacturing merely battery chargers, HindlePower continues to evolve by offering custom engineered products such as our new mobile dc power systems.

Utility power outages are unpredictable and require immediate response when these interruptions occur.  The ability to respond quickly with a reliable backup dc power source is crucial to restoring a commercial utility.  To that end, HindlePower is pleased to offer our Customized DC Power Trailer.  These trailers are equipped with a complete mobile dc power system, custom engineered and outfitted to meet your specific requirements.  Trailer construction is of course DOT-approved.  HindlePower offers both lower-profile systems, accessible from outside panels, and even larger walk-in mobile facilities with user work stations.

The DC Power Trailer is often equipped with battery chargers, batteries, battery & ac power cable reels, internal or external transfer switches, ac & dc power distribution, and even a diesel-powered backup ac generator if needed.  These systems are also offered with additional options such as battery spill containment, eye wash stations, internal baseboard heating, venting and cooling fans, air conditioning, interior lighting, standard GFI outlets, and exterior power receptacles.

Feel free to browse the photo gallery below, featuring images of some of the Customized DC Power Trailer systems that HindlePower has supplied to the field.

HindlePower provides total EF&I (engineer, furnish and install) services with these trailers, and delivers a complete and fully tested system prior to shipping.
walk-in facility type - - - - (internal rear view) - - - -
A comprehensive set of engineered electro-mechanical drawings are provided as part of this customized product, designed to your specifications.  
- - - - low-profile panel type - - - - (internal rear view)

Please refer to our preliminary product brochure JF5041-00, highlighting the Customized DC Power Trailer features and our overall capabilities.  For pricing on YOUR Customized DC Power Trailer, we ask that you submit a detaled specification and request for quote (RFQ).  HindlePower is very excited to offer this total system package and look forward to working with you on new sales opportunities.

To find out more about these systems including other dc power products we offer, please contact Gary Guagliardi, Director Sales & Marketing.

NEWS February 2010

HindlePower at the 2010 IEEE PES T&D Conference and Exposition



We are pleased to announce that HindlePower, Inc. will be exhibiting at the IEEE PES Transmission and Distribution Conference and Exposition to be held at the Ernest N. Morial Convention Center in New Orleans, LA, April 19 thru 22, 2010.

This is the premiere utility transmission and distribution engineering venue, bringing together utilities and power providers from around the world to learn the latest engineering standards and to interact with the industry's leading manufacturers. Their program guide offers the following as the purpose for this event:

"The 2010 IEEE PES Transmission and Distribution Conference and Exposition in New Orleans is designed and organized to provide the international power-delivery community with the information and detail necessary to manage technology and business solutions now and in the decades ahead."

HindlePower will be featuring our AT Series battery chargers and EPIC Series console, during the associated trade show.  We will announce additional featured products in the months ahead.  Our booth space is 4145-4147.  We look forward to seeing you in New Orleans!

For additional information regarding our participation with this event, please contact Gary Guagliardi, Director Sales & Marketing.

 



Archived News

Headquartered in Easton, Pennsylvania, HindlePower manufactures and distributes industrial battery chargers and dc power supply products to battery manufacturers and distributors in the stationary and utility markets, throughout the United States, Canada and Europe.  The company’s products are an excellent choice for utility, power generation, oil and gas, transportation, mining, chemical plant, shipboard and platform applications. HindlePower products are certified worldwide, meeting the industry’s highest standards for quality and safety.

NEWS November 2009

New Featured Employee - Jay Jesmain

We would now like to introduce you to Jay Jesmain.  Feel free to check out his profile, and seven (7) other HindlePower friends on our Featured Employee page.

 

NEWS September 2009

HindlePower Now On YouTube - Just The Start

Taking full advantage of the wealth of new information tools the internet has created, HindlePower is utilizing the popular web site YouTube to bring our customers slick instructional videos on how to use our industrial battery chargers.  Our Product Specialist Matt Theriaultconceived, produced, wrote, directed, shot, starred in, and narrated our first effort at online streaming video contact.  You can access this video at the following URL:

 

Click Here for the link to the video!

From our user-friendly operating manuals, to our library of standard drawings... from our product specifications, to our list of service instructions... even with the AT SeriesQuick Setup Sheet, HindlePower has always gone above and beyond to provide our customers with the best documented information on how to sell, install, operate, and service our products.  With all these resources, we realize that text on paper can sometimes come across as dry.  Black lines on a white canvas can only say so much.  We wanted to take the concept of user instructions to the next medium and truly SHOW you just how easy the AT10.1 and AT30 Series battery charger front panel controls are to use.  Check it out and see for yourself.  We will be posting more such videos in the future as we gain feedback from our customers.  So please tell us...  What do YOU want to see next?

 

NEWS July 2009

www.ATSeries.net Site Update

Our sister site has recently undergone some fantastic changes.  We have updated the home page to allow users to instantly jump to specific areas of interest.  We made sure all PDF files of UNBRANDED operating manuals and standard drawings for the AT10.1 and AT30 Series battery chargers were up-to-date.  We also posted a number of new documents and drawings which support the versatile AT Series products.  These files now match the revisions of the latest files stored at the HindlePower office here in Easton, and mirrored in the Standard Documentation interface of this web site.  We expanded www.ATSeries.net to now include standard documentation for Electrical Features and Options, Mechanical Options and Accessories, Service Instructions, Application Notes, and other Support Documentation.  Check it out and come back often to www.ATSeries.net!

The birth of ATSeries.net actually occurred in September of 2005 (see our archived news section for details) when all AT10.1 and AT30 Series battery chargers began shipping with a disposable Quick Setup Sheet affixed on top of the front instrument panel.  When designing the master artwork for this now highly-praised setup sheet, we wanted to point ALL users of AT Series battery chargers toward additional resources which would support their understanding, operation and service of the unit.  Thus, the ATSeries.net web site was born.

ATSeries.net has been an information archive for product operating manuals and standard drawings for the industry's most accepted and reliable microprocessor-controlled utility battery charger.  Moreover, all of the documentation and information posted on the site, as well as the site interface itself, is UNBRANDED.  Therefore, whether you are a battery manufacturer which purchases our chargers private-labeled, an OEM which repackages our manufactured units into larger systems, a direct distributor of HindlePower-branded product, or even an end-user in the field, ATSeries.net is now your source for free AT Series charger information 24 hours a day, seven days a week.

In the future, we plan to include sales tools such as product specifications and even UNBRANDED sales literature.  3rd party agency approvals and frequently asked questions (FAQs) on ATSeries.net are also in the works.  Finally, more standard instructions of the wide variety of options and accessories compatible with the AT10.1 and AT30 Series battery chargers will be posted to the site in the months to come.  As the ultimate user of the site, please let us know what YOU would like to see posted on ATSeries.net.  Feel free to contact our web master and document control manager Michael C. Rupprecht at 610.330.9000 - ext. 218.

Thanks for reading and we at HindlePower hope you are having a fantastic summer.

 

NEWS June 2009

New FAQ - SCR/SCRF Input Voltages

In the May 2009 NEWS feature listed below, HindlePower originally reported as to how we revamped the Technical FAQs page of our web site.  We have modified the interface to allow users to more easily find and jump to the subject they are interested in.  When we completed this online upgrade, our staff committed to posting one (1) new technical FAQ every month.  For June, we have posted two (2) informative tables which itemize the wide array of ac input voltages available for the SCR/SCRF Series battery charger.  Check it out!

 

NEWS June 2009

New Featured Employee - Nick Dzomic

We would now like to introduce you to Nick Dzomic, the HindlePower Quality Manager.  Feel free to check out his profile, and six (6) other HindlePower friends on our Featured Employee page.

 

NEWS May 2009

HindlePower Online SUPPORT Update
prepared by Michael C. Rupprecht - Engineering Designer

We have recently updated and expanded the downloadable content of the HindlePower web site.  Many of the questions and concerns our customers and end users have regarding our industrial battery chargers, dc power supplies, and dc systems in general can be answered with the wide variety documentation available on this web site.  We encourage viewers to explore the Support Section of our site, which features seven (7) pull down tabs which link you to specific pages detailing customer and user support.  These include Technical Service, Field Service, Return Material Authorization (RMA), Technical FAQs, Standard Documentation, Service Instructions / Application Notes, and Continuous Improvement.

Technical Service

Technical Service has been updated to feature no less than four (4) phone extensions of specialists who will help answer any questions you may have regarding our products.  Please note that if you have an application question regarding the future use of our products in a proposed system, we suggest you refer to our Application Engineering page for Sales and Product Specialists.  Please refer to the Technical Service contacts for questions referring to specific installed product.

Field Service

Likewise, Field Service has been updated to feature contact information for the same four (4) talented individuals, who will help you with such questions.  These redundant contacts will help ensure you will speak to a live person when required.  In the extreme case where none of these specialists are available, please dial zero (0) to return to the operator.  We will track down a technician to assist your call, which of course is of great importance to us.

Return Material Authorization (RMA)

Our Return Material Authorization (RMA) page remains unchanged.  However, our product quality, RMA policies, and RMA practices make dealing with HindlePower a confidence-building experience.  We stand by our products absolutely, and have received countless customer kudos over the years...even when it comes to the unfortunate and rare occasion that a charger needs to be sent back to the factory for repair.

Technical FAQs

The Technical FAQs page of our web site has received the most attention recently.  We have modified the interface to allow users to more easily find and jump to the subject they are interested in.  Also added are the Blocking Diode and NEMA/IP Enclosure Type FAQs.  Check it out!

Standard Documentation

Standard Documentation remains unchanged, but continues hold the largest collection of downloadable content, including operating manuals, outline drawings, internal component layouts, electrical schematics, wiring diagrams, and other detail drawings.

Service Instructions

Updating the Technical Technical FAQs page lead us to reference the Application Notes listed on our Service Instructions page.  We have now split the collection of documents even further, into seven (7) different, and more specific categories.  Here you will find a number of helpful documents to aid in the service of HindlePower-manufactured battery chargers.  Please note that all of these Application Notes and Service Instructions are in fact unbranded.  Therefore, whether you are a battery manufacturer which purchases our private-labeled products, an OEM which repackages our units into larger systems, a direct distributor of HindlePower-branded product, or an end-user in the field, you can freely download and use these documents 24 hours a day, seven days a week.

Continuous Improvement

The Continuous Improvement page remains unchanged, but we are open to suggestions to help bring our customers and end users into the process by which our existing products and services are improved.  This "ownership" concept to the design and redesign of our products has lead to a number of great partnerships, resulting in "win-win" situations for both the manufacturer and the ultimate user.

 

NEWS May 2009

Art Salander Delivers at Battcon 2009®
prepared by Art Salander - Business Development, Applications Engineering

During Battcon 2009® I presented a paper covering the most common question I am asked...

How do I size a battery charger?

This question is so common that years ago I had the formula pre-printed onto the obverse side of all of my business cards so I did not have to keep writing it there.  Credit for the inspiration to print the formula on my card goes to the late Rick Johnson who had an illustrious career at GE Power Systems.

The purpose of the presentation is to ensure that certain basics are understood by anyone desiring to provide a battery charger for a typical utility application.  Such applications would include, but not be limited to switchgear, substation, engine start, microwave and other related applications.

On Wednesday morning, on the last day of Battcon 2009® we had a very respectable showing for the paper and it was very well received.  I presented on a panel with three other participants and I received the most attention in terms of comments and questions from the audience.  I was told that my presentation was a huge success and I received many compliments.

Since this information is useful to all of our customers we have posted online both the paper [JF5045-00] and the PowerPoint presentation [ASBattcon2009.ppt] for your use.  And, if you ask me...I might just repeat the performance for you and our customers.  This can be done either remotely or in person.

There will be another paper at Battcon 2010® next year.  If you have any topic suggestions for me, please let me know.  Thanks and...

Best regards,

Art Salander
Business Development, Applications Engineering

 

NEWS April 2009

New Featured Employee - Jesse Miller

We would now like to introduce you to Jesse Miller, who also works in our Magnetics Department.  Feel free to check out his profile, and five (5) other HindlePower friends on our Featured Employee page.

 

NEWS March 2009

New Featured Employee - Mark Wilson

We would like to introduce you to Mark Wilson, who works in our Magnetics Department.  You can get to know him, and four (4) other members of the HindlePower family on our Featured Employee page.

 

NEWS February 2009

HindlePower at Battcon 2009®

We are pleased to announce that HindlePower, Inc. will be exhibiting at the 13th annual Battcon® 2009 International Stationary Battery Conference and Trade Show to be held at the Gaylord Palms Resort in Orlando, FL on April 27 through April 29, 2009.

Battcon® is a three day, non-commercial, technical event for storage battery users from a broad range of industries.  It is the premier conference for end-users, technologists, and manufacturers.

The event features a two day trade show packed with storage power related vendors, plus optional seminars with CEU's awarded.

Users, manufacturers of batteries and battery test equipment, installers, researchers, and standards and safety experts attend the conference to learn about and discuss the latest industry developments.

This year, Art Salander, who heads HindlePower’s business development, will be presenting a paper entitled:

Proper Charger Sizing For Utility/Stationary Battery Chargers

Here is a brief abstract of Art’s presentation as it appears on the Battcon® web site (http://www.battcon.com/Schedule.htm):

In these days of energy conservation, many applications seem to allow for over sizing of the battery charger.  Over-sizing is wasteful in the long run and results in a higher initial cost.  The purpose of this presentation is to help ensure that utility battery chargers are properly sized.

We will also be showcasing our AT10.1 Series single phase microprocessor-controlled battery charger, AT30 Series three phase microprocessor-controlled battery charger, AT-DC Series distribution panel, Universal Maintenance Charger (UMC), and Single Cell Charger.

If you are planning on attending Battcon® 2009, please stop by our booth to say hello.  We look forward to seeing you in Orlando at The Stationary Battery Conference that Keeps You Advancing!

 

Best regards,

Gary Guagliardi
Director Sales & Marketing

 

NEWS January 2009

HindlePower Adds New Engineering Position!
prepared by Deb Behler - Office Operations Manager

HindlePower would like to announce the addition of a new employee to our Engineering staff...Jim Butt.  Yes, HindlePower is running against the current economic trends by adding a new engineer to our team.  We believe that strengthening the design staff will enable us to provide you with the latest in dc power technologies.  During the past year we have made considerable strides in the area of product advancements, already known for being the leader in industrial battery chargers for utility applications.  With the downturn of today’s economy we feel there are still plenty of opportunities in providing custom dc power solutions.  Jim, and the rest of the HindlePower team are extremely excited about 2009.  We cannot wait to provide you with the latest advancements and new product opportunities in the dc power technology field.

Jim Butt brings a wealth of knowledge and experience to the HindlePower team.  With over 35 years of experience, Jim has a strong back ground in both ac and dc power systems.  He has worked for several companies that design and develop products and applications specifically for the automotive and electric utility industry.

At Lehigh University, Jim earned a Masters degree in Electrical Engineering.  He served as an Adjunct Lecturer in the Electrical Engineering Department, mentoring many new young engineers by sharing his real world experiences, as well as a Research Engineer for Lehigh’s Energy Research Center.

 

New Featured Employee - Ginny Jones

We would like to introduce you to Ginny Jones, who is the head of our Stock Department.  You can get to know both her and Bob Beck, Michael Rupprecht and Deb Behler on our Featured Employee page.

 

Updated General Terms And Conditions Of Sale

In the Sales pulldown section of our web site, we have posted our General Terms and Conditions of Sale, which provides the reader with detailed legal information regarding the purchase of their product.  Back in August of 2008, we increased the Standard Warranty (JF5001-00) for our battery charger products from one to five (5) years.  Recently we realized these terms listed our old one (1) year standard warranty.  Therefore we revisited this document and brought it up to speed to meet our new business operations.  Please feel free to download our General Terms And Conditions Of Sale document (DF5001-00) for your records.

 

Happy New Year! - AT Series Latching Alarm Instructions Now Available

Back in October of 2008, we posted news announcing the AT Series Forced Load Sharing feature and the new AT Series Latching Alarm Relay function.  At that time we posted and supplied a link to a set of supplemental instructions (JA5054-00) for the AT Series Forced Load Sharing feature (EJ5126-XX).  However we had not yet completed work on a similar document for the AT Series Latching Alarm Relays and Indicators.  This document (JA5098-00) is now available for downloading.  Enjoy!

 

NEWS December 2008

Happy Holidays!

HindlePower values our customers and their ongoing needs.  We take pride in our determination to provide them with phenomenal customer service and quality products.  In keeping with a long tradition, we would like to inform you that our office and plant will be closed for two (2) weeks during the holiday season from December 20 until January 4.  We will reopen on Monday January 5, 2009.  During this time, our staff will have the chance to rest, re-energize and spend quality time with their families.

In closing for the year, we would like to acknowledge our 2008 Employee of the Year, Bob Beck.  Every December, the HindlePower staff nominates fellow employees for several categories in our Star Awards program.  Recipients were announced at our Holiday Party.  The prestigious award, Employee of the Year, was awarded to Bob for his outstanding work in increasing the features and reliability of our AT Series Main Control pc board and AT Series Auxiliary Alarm pc board, as well as his general leadership as Head of Engineering.  Congratulations Bob!

We realize that since Bob joined us, we have not formally introduced him to our web site guests.  Please take some time to learn more about Bob in our new, and ever-growing Featured Employee page.

HindlePower wishes you and your family a very Happy Holiday and a joyous and prosperous new year!

 

NEWS October 2008

AT Series Microprocessor Based Battery Chargers... Simply Powerful, Powerfully Simple
prepared by Art Salander - Business Development, Applications Engineering

The HindlePower AT Series utility battery charger product has always been praised for its ability to be the easiest to use and the most reliable utility battery charger on the market today.  As such we are always looking for new ways increase reliability, improve functionality, and add features, while remaining easy to use.

Once again, the design team at HindlePower has hit a home run!
Our clever design engineers managed to add an integral forced load share function to the universal AT Series Main Control Card, and simultaneously update that card to include an option for latching relays.

 

Forced Load Sharing
Forced load sharing functionality is now featured in all single (AT10.1) and three phase (AT30) AT Series battery chargers currently shipping.  The feature is activated by merely adding to the order, and then installing a signal interconnection cable.  Instead of adding the forced load sharing option to individual units, we now just require the additional of a very economical, specialized cable to link the two chargers together.  This is a big savings to the customer, but the benefits are even greater than just cost reduction.

Key benefits of the new forced load share feature are:

  • The feature functionality exists within all newly shipped AT Series battery chargers.

  • No tuning is required for field installation.  The forced load sharing feature is not unique to any enclosure style or output rating.  If you activate the forced load sharing feature, by installing the interconnecting cable, load share action will occur.  Furthermore, if either of the two (2) chargers ceases output, the remaining charger will pick up the full load.

  • Forced Load Sharing is a true aftermarket feature that may be added at any time after a charger is installed.

A newly revised single page set of instructions (JA5054-00) for the AT Series forced load sharing option (EJ5126-XX) is available for download.  To select the forced load sharing feature (by part number) to ship with your AT Series battery charger, select one of the options from the following list:

  • EJ5126-00 (features 15ft/7.09m interconnection cable and instructions)

  • EJ5126-01 (features 25ft/11.8m interconnection cable and instructions)

  • EJ5126-02 (features 50ft/23.6m interconnection cable and instructions)

 

Latching Alarm Relays
All AT10.1 and AT30 battery chargers now ship with the ability for users to choose either latching or self-clearing relays.  This now positions the AT Series products to meet almost every major domestic and international specification, governing the use of utility and industrial battery chargers.

The HindlePower Latching Alarm Relay Advantage!
The AT Series interface boast the simplest form of alarm relay management in the industry.  Unlike many of our competitors whose alarm system is both complicated and tedious, the HindlePower AT Series product is extremely easy to operate.  We created a system that is both simple to use, and extremely reliable.  Again, no hidden menus and no secret codes to operate the unit.

Here's How It Works...

  • For the standard alarm indicator lights and summary alarm contacts (TB3), you simply change a jumper on the Main Control pc board (A1) to enable alarm/relay latching.  With that jumper in the enable position, the summary alarm relay latches after the fixed 30 second time delay.  The relay remains latched along with the relevant indicator lamp(s), until released by the operator.  Depressing and holding the UP arrow key releases the latched alarm.

  • For the optional Auxiliary Alarm Relays, the procedure is similar.  However, you may also select specific alarm relays to either latch or self-clear.  Selection is by means of a simple DIP switch on the Auxiliary Alarm Relay pc board (A5).

  • Detailed instructions, available for download, for the AT Series latching alarms will follow shortly.

 

The management and staff of HindlePower are passionate about creating the best utility battery charger products possible.  The improvements stated here are just a few of the many advances in both operation and quality we have developed over the years.  We appreciate the input of all of our customers in helping us to continue to improve and evolve the product further.

For more information about these advances, and any other aspects of HindlePower products or services, please contact either myself directly or any member of our sales department.

Best regards,

Art Salander
Business Development, Applications Engineering

 

NEWS October 2008

AT Series Operating Manual / Service Instruction Update
prepared by Michael C. Rupprecht - Engineering Designer

We have recently updated and expanded the downloadable content of the HindlePower web site.  Newly revised prints of the AT10.1 (JA5011-01 / JA5011-02) and AT30 (JA5011-03) operating manuals have been posted.  These revisions feature a new Appendix F at the end of the manual, which describes the operation of the AT Series Forced Load Sharing option.  A single page expanded set of instruction for the load sharing option (JA5054-00) is also newly available for download.  It's time to update your PDFs on file!

Back in November of 2007 we revised the format of our Service Instructions page.  If you haven't had the need to visit this page in the past year...fantastic!  However, the page is now divided into four sections (General Subject, AT10.1/AT30 Series, SCR/SCRF Series, and Coming Soon.  User's now are offered a more focused view of the available service instructions.  We have recently posted nine (9) new or revised PDFs of our Service Instructions.

Feel free to browse this page in the Support section of our web site.  Here you will find a number of helpful documents to aid in the service of HindlePower-manufactured battery chargers.  Please note that all of these service instructions are in fact unbranded.  Therefore, whether you are a battery manufacturer which purchases our private-labeled products, an OEM which repackages our units into larger systems, a direct distributor of HindlePower-branded product, or an end-user in the field, you can freely download and use these service instructions 24-hours a day, seven days a week.

HindlePower is always in the process of updating, creating proper PDF files, and posting online new service instructions and legacy documentation pertaining to existing products.  If you require an e-file of any of the service instructions listed in the Coming Soon section, or would like a new one created for a field service that we have not yet addressed, please contact Michael C. Rupprecht at 610.330.9000, ext. 218.

 

NEWS September 2008

HindlePower Adds Featured Employee Section to Web Site
prepared by Michael C. Rupprecht - Engineering Designer

The first line of text in the About Us section of our web site reads "It's all about people."  Well then, what better way to emphasize this adage than to let you know who we are by featuring us, as individuals, on this web site.  So often our business demands we deal with people via e-mail, fax, voice mail, and phone.  Rarely do these media allow us to get to know the human on the other end of the correspondence.  We hope to getting to know all of us, the driving force behind our quality products and services, will secure your decision to chose HindlePower as the source for your DC Power solution.

Please take some time to get to know Deborah Behler in our new Featured Employee page! 

In the months ahead, we will continue to feature members of the HindlePower team, both from the office the manufacturing plant.  Whether you are an existing customer or a potential employee, we feel this page will help you familiarize yourself with the people that make the difference in our products and services.  HindlePower has a rich history and an even more exciting future.  Our Operational Guidelines give us direction, which we all embraced, creating a culture that reflects us.  We hope you come back to the page to learn more about us.

 

NEWS August 2008

HindlePower Introduces New 5-Year Standard Warranty!
prepared by Gary Guagliardi - Director of Sales & Marketing

HindlePower, the largest and most recognized name in utility battery chargers, is pleased to announce a new 5-Year Standard Product Warranty.  Effective September 1, 2008, this new warranty applies to all standard battery charger products including the AT10.1, AT30, SCR/SCRF, UMC and Single-Cell Chargers.

Lee Iacocca, former CEO of Chrysler, once said that the best way to judge the quality of manufacturer’s product is to take a look at their warranty.  At HindlePower, we believe we manufacture the best battery charger products available in the industry.  Following Mr. Iacocca’s logic, extending the warranty to five years allows us to instill this confidence in our products to our valued customers.

Supplied is a link to an e-file copy of our new 5-Year Standard Warranty document (JF5001-00), which will be shipping with all new HindlePower-branded battery charger products, beginning next month.  Please contact us at 610.330.9000 if you have any questions.  Thank you for your continued support.

Best regards,

Gary Guagliardi
Director Sales & Marketing

 

NEWS July 2008

Teaming With The Best!
prepared by Gary Guagliardi - Director of Sales & Marketing

HindlePower believes in providing the best battery charger products and services available in the industry.  To back this belief, we have put into practice this list of standards we call "Teaming with the Best."  The idea here was to provide a clear and concise list of benefits describing the many advantages of teaming with HindlePower.

"Teaming with the Best" is our written commitment to you.  It is who we are and what we do.  It is part of our culture.  We strive to meet or exceed these standards everyday.  We appreciate your support and welcome your comments on how we can become even better.

Standards can you expect when Teaming with HindlePower...

  • Product Catalog - a complete breadth of product from 12 Vdc - 6 Adc through 260 Vdc - 1000 Adc, with special outputs up to 500 Vdc

  • Made in America” - HindlePower has been manufacturing quality constant voltage float battery chargers for over 30 years, all here in America!

  • Great Customer Service - Our entire team understands the importance of maintaining great communication and mutual respect toward each other and our customers.

  • Technical Assistance / Application Engineering - We offer competent technical assistance and application engineering for your particular installation.

  • Voice Mail & E-Mail - All voice mail and e-mails are responded to the same business day.

  • Lead Times - E-mail are sent out each Friday afternoon advising customers of all order lead times. Orders requested within the scheduled lead times are considered.

  • Acknowledgments - Purchase order sales acknowledgments are e-mailed or faxed within 24 hours of purchase order receipt.

  • Quick Delivery - AT10.1 G1 orders needed immediately can ship the next business day (emergency basis).

  • Stocked Battery Chargers - underdevelopment, please consult factory for sizes available

  • Shipments - Customers are notified of charger shipments the next business day via e-mail, along with the trucking company and tracking number of their shipment. 

  • Software Package With Each Charger - A complete documentation package is supplied with your order.

- operating and service manual
- quick set-up sheet (AT Series)
- production test data per NEMA PE-5
- parts list (generated uniquely for your specific charger)
- standard or extended warranty
- a complimentary give-a-way item

  • RMA Process - Customers are notified when an RMA has arrived, and disposition is available to customer 24 hrs from received.  Chargers are repaired and shipped back to customers within 72 hours.

  • On-time Delivery - Our on-time delivery rates are normally better than 95%, with units shipping an average of three (3) days early.

  • Customized Approval or Record Drawing Package - available in five (5) business days or less

  • Can-Do Engineering - We will customize any of our products in order to satisfy your specific needs.  "Have it your way!"

  • Continuous Improvement - Our Quality Department leads our team of customer-focused employees to be at your service, working to improve or tailor products to your satisfaction.

  • Training - our facility or yours...

- technical training with certification
- maintenance training
- sales training
- web site, document & drawing overview
- no cost!

  • Comprehensive Web Site - Our online information is thoroughly packed with detailed product information:

- standard drawings (enclosure outlines, internal layouts, electrical schematics & wiring diagrams)
- product operating manuals
- sales literature & sample specifications
- service and field retrofit kit instructions
- answers to frequently asked questions (FAQs)
- contact information
- much more!

When Teaming With HindlePower, you can be assured of never having to question the level of quality, commitment and overall customer satisfaction that we will provide.

Best regards,

Gary Guagliardi
Director Sales & Marketing

 

NEWS June 2008

An Update on HindlePower 3rd Party Certifications
prepared by Art Salander - Business Development, Applications Engineering

The quagmire associated with 3rd party certifications can be very confusing.  Many people are in doubt about what it really means to test a product and provide a 3rd party certification.  Most Americans will request a UL listing without realizing that UL is an independent private company formed to provide fire safety standards for products manufactured in the United States.  UL is not a government agency and has no official powers to regulate product merchantability, nor is it a preferred resource by OSHA.

As of this writing, OSHA is an agency of the US Government is tasked with certifying independent testing laboratories in the USA for the purpose of providing 3rd party certifications.  OSHA currently lists 17 laboratories as NRTL (NRTL – National Recognized Testing Laboratory).  You may see the current list of NRTLs at http://www.osha.gov/dts/otpca/nrtl.

The NRTL Program recognizes private sector organizations as NRTLs, and recognition signifies that an organization has met the necessary qualifications specified in the regulations for the program.  The NRTL determines that specific equipment and materials ("products") meet consensus-based standards of safety to provide the assurance, required by OSHA, and that these products are safe for use.

For many years HindlePower has used both CSA and UL for its safety testing.  In recent times we have found said use to be redundant and since most of our safety testing has been performed through CSA, we have decided to drop any past and future testing with UL.  This is a difficult, but no less important decision.  CSA is also a participant in OSHA’s “Cooperative Arrangement between the U.S. Occupational Safety and Health Administration (OSHA) and the Standards Council of Canada (SCC)”.  This allows us to use a single point firm to provide both our Canadian and US domestic 3rd party certification thereby eliminating any duplication.

While we understand that certain customers who specifically request a “UL Listing” may find this decision disappointing, we have no intention of reducing the quality or safety of our products by this decision.  Further, we are fully ensuring that our products meet the demands of the USA by maintaining an OSHA required association with a bona-fide NRTL.  The current CSA-NRTL/C labeling of our products to UL1012/1564 is fully endorsed by OSHA and the NRTL program whether performed by UL or any other OSHA NRTL.

Best regards,

Art Salander
Business Development, Applications Engineering

 

NEWS February-May 2008

There is no real NEWS this spring.  We are just working hard for YOU!  Our Sales and Marketing Department is planning on new ideas for web site postings in the months to come.

 

NEWS January 2008

AT Series And SCR/SCRF Series
prepared by Art Salander - Business Development, Applications Engineering

The AT Series and SCR/SCRF Series industrial battery chargers and have a lot in common.  While it is true they have different names, and the AT Series is a newer design, it is important to understand the similarities so we can truly illustrate the differences.

Both product lines are of Silicon-Controlled Rectifier (SCR) design!  Even though we call the SCR/SCRF Series the "SCR/SCRF" and the AT Series the "AT", it is important to note that the term "AT" stands for "Advanced Technology" SCR design.  The AT Series is the natural progression for the SCR technology product.  It was HITRAN Power Systems that bore the concept of using SCR technology in the mid 1970s as a utility charger technique.  At that time, the paradigm was to use either magnetic-amplified techniques or ferro-resonant techniques.  Those techniques, not unlike SCR, are just merely different ways of controlling output current.  We selected the Silicon-Controlled Rectifier ( SCR) because we saw it as the future for lower cost and more flexibility. And, we were right.

Today, every competitor that HindlePower faces is now offering their mimic version of the HindlePower SCR-based battery chargers as an alternative to either ferro or mag-amp designs in their product lines. They have waited as long as 30 years, only to enter the market recently.

Since the SCR/SCRF Series products were first introduced by HindlePower (then HITRAN Power Systems) in the mid 1970s, many improvements and advances have become available.  Fortunately, we still have many customers who prefer the traditional SCR/SCRF Series design, and rightfully so.  The product is a well-made device, with extensive attention to detail.  The SCR/SCRF Series product line has a unique distinction of being able to accommodate a wide range of options, inputs, outputs and add-ons, not easily accommodated by the newer AT series product.

In contrast, the AT Series products offer a customer a unique blend of common desired options at a cost and lead time of manufacturing far lower than its SCR/SCRF Series predecessor.  Additionally, we were able to add in safety features, safety shields, switchboard wire, on-line adjustments, standard breakers, and UL & CSA-NRTL/C listings, while keeping the selling price low and the delivery time short.

Perhaps the biggest advantage of using AT Series technology is ease of operation.  The first AT10 battery charger (1PH 6-25 Adc) was introduced at a time when there was a tremendous resistance to electronic controls.  Most industry experience up to that point with these controls was not good.  Electronic, microprocessor controls were difficult to use, required secret codes, and possessed hidden menus that could confound the most knowledgeable operator.  Sadly, much of that is still true today.

We wanted to create a product that had all the benefits of microprocessor control, while maintaining the ease of use of an analog device.  The AT Series, which is the ultimate incarnation of the original AT10 design, is a true success story in this regard.  The AT10.1 Group I, AT10.1 Group II and AT30 Series battery chargers are extremely easy to use and to understand, very much mimicking the analog type product in its operation.  Its display requires no interpretation, has no hidden menus, and does not require any secret codes to operate. Even security is accomplished using a jumper on the inside of the front panel.

AT Series Standard Features

The following options and features are includes on all AT10.1 and AT30 Series battery chargers.  A wide range of other customer-desired options are also available.

  • on-line adjustments

  • ease of operation

  • no hidden menus

  • digital displays (large red)

  • LED lamps to indicate modes and alarms

  • fail safe design

  • redundant analog LDCV alarm

  • remote voltage sensing

  • patented plexiglas safety shield

  • equalize timer

  • ac input and dc output circuit breakers

  • surge suppression to ANSI 37.90a, IEEE 472

  • UL, CSA, CS, ABS, Seismic UBC Z4

  • touch panel operation

  • self diagnostics

  • reverse polarity protection

  • high dc voltage shutdown

  • switchboard insulation system (SIS) number-coded wire

To answer your questions or to comment about the use of either the AT Series or SCR/SCRF Series products from HindlePower, please call on us directly.

Best regards,

Art Salander
Business Development, Applications Engineering

 

NEWS December 2007

Happy Holidays!

HindlePower values our customers and their ongoing needs.  We take pride in our determination to provide them with phenomenal customer service and quality products.  In keeping with a long tradition, we would like to inform you that our office and plant will be closed during the Christmas holiday week from December 24 until January 1.  We will reopen on Wednesday January 2, 2008.  During this time, our staff will have the chance to rest, re-energize and spend quality time with their families.

In closing for the year, we would like to acknowledge our 2007 Employee of the Year, Dawn Cavanaugh.  Every December, the HindlePower staff nominates fellow employees for several categories in our Star Awards program.  Recipients were announced at our Holiday Party.  The prestigious award, Employee of the Year, goes hand in hand with Dawn’s commitment to our company, our culture and more specifically, the AT10.1 Group II/AT30 department she heads.  In early 2008, Dawn will be taking some well-deserved time off to have her second baby.  Congratulations Dawn!

HindlePower wishes you and your family a very Happy Holiday and a joyous and prosperous new year!

 

NEWS November 2007

HindlePower Service Instruction Update
prepared by Michael C. Rupprecht - Engineering Designer

As we continue to expand the downloadable content of the HindlePower web site, friendly navigation through the pages and links becomes a greater concern to our staff.  After uploading several new and revised Service Instructions, we realized this page has grown since it's first posting and needed some improvement.  We have now divided the page into four sections (General Subject, AT10.1/AT30 Series, SCR/SCRF Series, and Coming Soon.  User's now are offered a more focused view of the available service instructions they may be searching for.

Feel free to browse the Service Instructions page in the Support section of our web site.  Here you will find a number of helpful documents to aid in the service of HindlePower manufactured battery chargers.  Please note that all of these service instructions are in fact unbranded.  Therefore, whether you are a battery manufacturer which purchases our private-labeled products, an OEM which repackages our manufactured units into larger systems, a direct distributor of HindlePower branded product, or an end-user in the field, you can freely download and use these service instructions 24-hours a day, seven days a week.

Please note that we are always in the process of updating, creating proper PDF files, and posting online new service instructions and legacy documentation pertaining to existing products.  If you require an e-file of any of the service instructions listed in the Coming Soon section, or would like a new one created for a field service that we have not yet addressed, please contact Michael C. Rupprecht at 610.330.9000, ext. 218.

 

NEWS October 2007

HindlePower At Power-Gen '07

HindlePower, Inc. will be exhibiting at this year's Power-Gen in New Orleans, LA from December 11-13.  We will be one of 1,100 exhibiting companies displaying the latest in power products and technologies.  At this show we will feature our new and exciting DC Power Console system, a modular, integrated solution for batteries, chargers and dc distribution, intended for indoor and outdoor applications.  Stop by our booth (#541) to meet us, discover who we are, and see all of our latest products.

 

NEWS July 2007

Formal HindlePower Technical Training & Certification Program Available

In an effort to better assist your product technicians, our staff now offersformal HindlePower Battery Charger Technical Training & Certification.  This training is best done here at our facility but if you prefer, we are readily available to perform training at your facility*.  Training sessions cover product line introduction, charger theory, the start-up process, troubleshooting, and much more.  A good portion of this program is dedicated to �hands on� training. We conclude the program with a final exam and Certification.  Students who successfully complete this course will be recognized as �Certified HindlePower Battery Charger Technicians.�

There is no cost for training done at our facility*, and we provide you with lunch for this two-day informative event.  Although guests are responsible for their own travel expenses, we take care of the rest.  Training classes are provided periodically throughout the year.  Please contact our QA Manager Nicholas Dzomic, or our Sales & Marketing Coordinator Deborah Behler to schedule your technical training.  Dates are available in Oct. & Nov. of 2007.

*Contact Nicholas Dzomic for cost and scheduling of training at your facility.

 

NEWS May 2007

AT Series Battery Charger Feature Overview - Remote Sensing
prepared by Art Salander - Business Development, Applications Engineering

I recently made a sales call, when the customer remarked, "Wouldn't it be terrific if my battery charger would actually read voltage at the battery terminals and correct for the voltage drop between the charger and battery?"

The great news is that AT Series Battery Chargers already do that.  All AT10.1 Group I, Group II and AT30 Series Battery Charger are equipped with a Remote Sensing feature.  This is a key selling point for the AT Series products, and was designed into the original AT10 Battery Charger back in 1996.  Where most users must measure voltage at the battery terminals to ensure proper float and equalize voltage settings, users of the AT Series do not have to do that.

Using the Remote Sensing feature is easy.  There are two (2) positive and negative stud terminals located on every AT Series I/O panel, used exclusively for Remote Sense.  Just move the charger's two (2) internal sense leads from the normal dc output terminals (TB1+/-) to the Remote Sense terminals.  Wire #s vary from product line.  Next, run a user-supplied twisted pair of wire to the battery terminals and... viola (excuse my French)!  You are monitoring battery terminal voltage, and compensating for it as well.  See figure to right.

Advantages of Using AT Series Remote Sense:

  • 1) Remote error sensing compensates for any voltage drop between the charger and battery, to ensure proper float and equalize voltages.

  • 2) The charger's metering will monitor the actual battery terminal voltage when remote Sensing is used.

  • 3) There is an Error Code E 06 which constantly monitors the Remote Sensing circuit.

  • 4) All AT Series Battery Chargers offer Remote Sensing, included at no extra charge.

For a greater explanation of this feature, see Section 1.9 in any of the three (3) AT Series Operating and Service Instructions.  We plan to post more AT Series Battery Charger Feature Overviews in the months to come.  Visit us again soon!

Art Salander
Business Development, Applications Engineering
HindlePower, Inc.

 

NEWS March 2007

HindlePower at 11th Annual Battcon®

We are pleased to announce that HindlePower will be exhibiting at the upcoming BATTCON® 2007 International Stationary Battery Conference and Trade Show to be held at the Marriott Tampa Waterside Hotel and Marina in Tampa, Florida on May 1st through 3rd, 2007.

We will be showcasing our custom-engineered DC Power Console Series enclosure featuring battery compartments, an integrated AT10.1 Battery Charger, AT-DC Distribution Panel, and inverter.  We will also feature a variety of utility battery charger products including the AT30, Universal Maintenance Charger (UMC) and Single Cell Charger.

If you are planning on attending BATTCON® 2007, please stop by our booth to say hello.  We look forward to seeing you in Tampa.  Tap Into the Energy!

Best regards,

Gary Guagliardi
Director Sales & Marketing

 

NEWS February 2007

AT30 Documentation Update

The AT30 Series microprocessor-controlled float battery charger, introduced in April of 2004, is the three-phase input variant of our long-established AT10.1 product line.  We specifically designed the font panel controls, with no hidden menu, of the original AT10 products to be easy to operate.  This feature was so well-received in the industry, we felt compelled to carry over this user interface when designing the AT10.1 Group II (30-100 Adc) and now AT30 (25-1,000 Adc) battery chargers.  Over the past several months, we have expanded the scope of the AT30 product line, improved design features, finalized physical layouts and enclosure breakdowns, and received formal agency approvals for the most popular models.  These realities, in addition to industry requests that the AT30 literature mimic the popular layout of the AT10.1 Series literature, have prompted us to reformat and update the former.  We are proud to release the Rev. 2 version of the AT30 Series Microprocessor-Controlled Float Battery Charger sales brochure (JF5018-00).  The information listed in this document reflects the most up-to-date specifications of the AT30 product line.  Please feel free to download a low-resolution PDF file of this document for your records.  If you wish to obtain a glossy finish hardcopy of our revised AT30 literature to update your HindlePower sales binder, please contact Deborah Behler, our Sales and Marketing Coordinator.  She will process an order to have as many copies of our sales literature sent out to you as soon as possible.

In addition to the sales brochure, we have also revised the HindlePower AT30 Operating and Service Instruction Manual (JA5011-03).  This new revision contains important notes about external ac and dc power cabling, three error codes specific to the AT30, an enhanced trouble-shooting table, a clearer replacement parts table, and finally...updated standard drawings.  Full size (11"x17") PDF files of these new AT30 standard drawings can be downloaded in their entirety from our support section.  HindlePower strives to provide our customers with all tools available to make your experience with our products a pleasant one.  Concise and accurate documentation is part of that.

 

NEWS January 2007

Happy New Year!

We are pleased to announce the newest addition to our staff, Yvonne K. Johnson-Milligan.  Yvonne will be working with Janet Dougherty, joining our customer service staff.  Yvonne has 25 years experience working with professionals and customers in the secretarial field.  Her extensive background includes employment at Rutgers, The State University of New Jersey and Robert Wood Johnson University Hospital in New Brunswick, New Jersey. Yvonne will also be greeting visitors to our facility and can be reached by phone by dialing (0) when calling our main number 610.330.9000.  She can also be reached on extension 210.  Janet can still be reached on extension 219 to assist your customer service needs.

Back in March, we announced our HindlePower Sales Training Program and believe it deserves to be noted again as a possible resolution for 2007.  In an effort to better assist our customers in their sales efforts, our staff now offers formal HindlePower Battery Charger orientation and sales training here at our facility.  Training sessions cover product line introduction, product applications, customer specification and quotation review, pricing exercises (using our versatile pricing estimator program), hands-on product training, and a competitive analysis.  Our hand-out materials include a product sales handbook, an engineering technical binder, and a pricing module on CD-ROM.

There is no cost for this training, and we provide you with lunch for this two-day informative event.  Although guests are responsible for their own travel expenses, we take care of the rest.  Training classes are provided periodically throughout the year.  To further discuss and/or schedule your training, please contact our Director of Sales and Marketing Gary Guagliardi at 610.330.9000, ext. 223.  We look forward to your visit, meeting our customers, and helping you better understand HindlePower battery charger and dc power supply products. 

Last but not least, we would like to acknowledge our Employee of the Year, Nicholas Dzomic.  Every December, the HindlePower staff nominates fellow employees for several categories in our Star Awards program.  Recipients are announced at our Holiday Party.  The prestigious award, Employee of the Year, goes hand in hand with Nick’s commitment to HindlePower and our customers as he assists in technical issues and heads up our Quality program. Congratulations Nicholas!

 

NEWS December 2006

Happy Holidays!

HindlePower values our customers and their ongoing needs.  We take pride in our determination to provide them with phenomenal customer service and quality products.  In keeping with a long tradition, we would like to inform you that our office and plant will be closed during the Christmas holiday week from December 26 until January 1.  We will reopen on Tuesday January 2, 2007.  During this time, our staff will have the chance to rest, re-energize and spend quality time with their families.

When we return, HindlePower will again be ready to provide you with our famous customer service.  Our newly augmented sales and engineering staffs will be charging into 2007, which appears to be HindlePower's most promising year to date.  We sincerely believe that this is a necessary step in continuing our World Class service to you.

We wish you and your family a very Happy Holiday and a joyous and prosperous new year!

 

NEWS November 2006

New Chief Engineer Takes Charge

We are pleased to announce the addition of Bob Beck to our staff.  Bob joins HindlePower as Chief Electrical Engineer, working in cooperation with our VP of Technology, William Bennett.  We are very excited about the experience and expertise Bob brings to HindlePower, including control design and development.  Bob holds a BS in Electrical Engineering.  His extensive background includes 13 years of experience designing products used by the electrical utility industry for substation applications.

Bob’s ongoing responsibilities include researching new products and technology, maintaining and enhancing control hardware, upgrading existing products with new features, and supervising the AT Series Communication protocols.  After only one week on the job, Bob has begun visiting customers and learning about current and future applications.

We are very excited about Bob joining our staff, acquiring a position as Chief Engineer that will surely assist HindlePower in its charge into the future and commitment to excellence.  Bob can be reached via e-mail and by phone at 610.330.900 ext. 322.  Please join us in welcoming him!

 

NEWS November 2006

Custom Battery Charger Drawing Transmittals Go Paperless

HindlePower has and will continue to embrace new technologies and progressive business practices.  Therefore, in an effort to improve the timely and accurate processing of custom approval/record drawings and documentation for its line of industrial battery chargers, HindlePower announces the implementation of its exclusive e-file transmittal program.

In the past, when custom drawings were transmitted to customers and/or users of HindlePower-manufactured battery chargers, we have initially e-mailed electronic copies of required documentation saved in Adobe Acrobat (PDF) format, and when requested, AutoCAD R14 (DWG) format.  This initial e-file transmittal would consist of a set of customized drawings (approval, advanced, record, final as-built, etc.), parts data package report per manufacturer's switchboard, operating manual, sales brochure (when applicable), any other required documentation, and a transmittal cover sheet.  The e-file transmittal would then be followed by a shipment via U.S. Mail of paper hardcopies of the drawings, parts data package, transmittal cover sheet, and a packing slip listing the manufacturer's part number of the documentation delivered.  Hardcopy operating manuals and sales brochures would not be supplied unless requested by part number on purchase orders.

Our new practice will eliminate the shipment of paper hardcopies, which we feel is an antiquated, slow, expensive, and most often, unnecessary step.  The exclusive e-file transmittal will consist of all the aforementioned supplied documentation, plus an e-file of the packing slip, saved in Adobe Acrobat (PDF) format. The success of this new process will be helped immensely, when our customers list names and e-mail addresses of documentation recipients on their purchase orders.  Some have already been doing so and we thank you for this.

We understand this new process may not be acceptable to all documentation recipients. Therefore if any of our customers and/or end-users insist paper hardcopies be mailed to them, we will continue to do so on an job-by-job basis, when specifically requested on purchase orders.  All new e-file transmittals will specifically note that paper hardcopies of supplied documentation are in fact available if required.  The elimination of shipment of paper hardcopies will free our engineering staff from clerical work so they can concentrate their efforts on delivering further documentation ahead of schedule.

We hope you find our exclusive e-file transmittal program agreeable.  Please feel free to reach Michael C. Rupprecht if you have any questions or suggestions regarding this progressive change in HindlePower document and drawings transmittal.

 

NEWS October 2006

Art Salander Joins HindlePower Team

HindlePower is pleased to introduce our newest employee, Art Salander.  Art will be teaming with our talented sales staff, Gary Guagliardi (Director of Sales and Marketing) and Deborah Behler (Sales and Marketing Coordinator).  While his talents will help with the typical application needs of our daily business, we are going to rely on Art to work on more difficult application scenarios, pursue systems-related business, and lead the development of new business by inspiring new products for new markets. Art's position at HindlePower is Business Development, Applications Engineering.

Business Development, Applications Engineering is a new position for HindlePower, however Art is no stranger to HindlePower or our business.  Art returns to HindlePower with his extensive repertoire of experience with regard to battery chargers and a thorough knowledge of batteries, UPS systems, switchgear, distribution and related products and controls.

Art has both the educational and practical background to bring many more successes to HindlePower.  He is a graduate of Island Technical Institute's, Basic and Advanced Electronics Studies, holds a BA with majors in Physics and Engineering from, Adelphi University and has completed post graduate work at the New York Institute of Technology.  Art is a member of the IEEE, has been a guest speaker within the industry on two occasions at BATTCON®, and was a former active participant in the BCI Battery Charger Committee.

Art can be reached via e-mail and by phone at 610.330.900 ext. 255.
Art can also be reached at his resident office:

11 Delaware Avenue
Commack, NY 11725
Phone: 631.462.2739
Mobile: 631.806.0302
e-mail: batchgr@aol.com

Please join us in welcoming Art back to the HindlePower Family!

Art Salander
Business Development, Applications Engineering
HindlePower, Inc.

 

NEWS September 2006

HindlePower Sales, Marketing & Customer Service Expansion

It is with great enthusiasm that we announce the new responsibilities for one of HindlePower's shining stars Deborah Behler.  Debbie, who was voted 2002 Employee of the Year by the entire HindlePower staff, will now be working along side Gary Guagliardi as our new Sales and Marketing Coordinator.  For those of you that have not had the privilege of meeting Debbie, she may be in your area soon.  Debbie will also begin aiding Gary in representing the front-end of our organization, by traveling to visit our existing customers and greeting new ones.  In addition to her new responsibilities, Debbie will continue to oversee the Customer Service Department.  Rest assured that you will never have to question the level of quality, commitment, and overall customer satisfaction that she and the entire HindlePower Sales Team have long stood for.  Debbie can be reached via e-mail and by phone at ext. 228.

Effective immediately, if you have any customer service questions, please contact Janet Dougherty at her new extension 219.  Janet has been with HindlePower for two years and is fully qualified to assist you with your everyday customer service needs.

We are excited about these changes and are eager to work closely with your company to anticipate and respond to all your needs, filling in the gaps and smoothing out the rough edges. Thank you for your continued support.

 

NEWS July 2006

Growing HindlePower Posts Employment Opportunities & Operational Guidelines Online

As we reach the midway point of 2006, which may prove to be our strongest year to date, HindlePower is planning ahead to meet the exciting changes and growth we see coming our way.  Our core staff is taking on new responsibilities to reach out to our new customers, while working with our existing ones to move constantly forward into new business opportunities.  In our strategic plan, we have recognized new positions which will need to be filled, and are actively searching for the right people to join our team.  Therefore we have augmented our web site with an Employment Opportunities page which will post these new positions as they become available.  If you are looking to join a growing company where people count, please contact us and see what a unique work experience we have here at HindlePower.

More and more, as we achieve new successes brought about by the hard work we have put into our company over the past several years, the benefits of our unique culture are affirmed.  Who we are and how we work has become a superb selling point to our customers, almost as important as our product quality and unrivaled customer service.  To round out the About Us section of our web site, we have also posted our Operational Guidelines, authored by our President William A. Hindle.

 

NEWS June 2006

HindlePower Committed To Open Communication

Current changes in our industry have opened up several new business opportunities for us, and we are as excited as ever about our future.  We would like to welcome new customers who may be unfamiliar with how HindlePower prefers to do business.  To our existing customers, we wish to reaffirm our commitment to you, with both quality product and outstanding customer service.  Every great relationship requires open and constant communication.  Of course we love when you call and tell us what you enjoy about our products and our company.  HindlePower would also like to hear about your problems, concerns and suggestions.  

With our new successes come new pressures from our competition.  In an effort to stay one step ahead, HindlePower is pushing our quality and reliability to unprecedented levels within our industry.  We have several processes in place to insure the products we ship are of the highest quality.  Our Internal Reliability Program focuses on identifying and recording in-house issues, and customer reliability problems on a monthly basis.  Information is then fed back to our staff through documented changes so improvements can be made and problems resolved.  In addition, any issues that cannot be resolved through immediate changes to our ordering/production/shipping processes are forwarded to our Continuous Improvement Team (CIT) for review.  To contact the CIT committee directly, please email them at cit@hindlepowerinc.com.  Please let us know how we are doing and how we can change to better meet your needs!

Another area of our business where good communication benefits all is the value-added category.  If you have an idea or suggestion that you think would add value to our product...we want to hear about it.  Please contact our sales team at sales@hindlepowerinc.com or engineering at engineering@hindlepowerinc.com.

In closing, we have received many inquiries about the 3rd party agency approvals for our AT Series microprocessor-controlled battery charger lines.  This information is always available on our Product Specifications page.  Our CSA-NRTL/C and Seismic Zone 4 approvals for the AT30 product line apply only to the following models: 12/24/48/130 Vdc @ 25-200 Adc and 12/24/48 Vdc @ 250-300 Adc.  We have recently expanded our self-certification CE listing, to our AT10.1 Group I product line and certain models of the AT30 product line.  Please feel free to download our online document (JF5039-00) for a record clearly itemizing all these approvals.

 

NEWS May 2006

HindlePower Charger Documentation Update

Our friend Dave Scroggins at Alcad Standby Batteries recently helped us discover a minor flaw on the HindlePower web site.  It seems he was looking for service instructions on how to replace the AT Series main control pc board for a unit in the field.  After reviewing this request, we saw that our current document was out-of-date, due to the new AT10.1/AT30 product configurations.  We followed up his request by creating a new service instruction (JD5012-00) which covers the current AT Series product, and revising the old document (JA0087-00) to clarify that it should only be used for older AT10 product.  Thanks Dave.

Feel free to browse the Service Instructions page in the Support section of our web site.  Here you will find a number of helpful documents to aid in the service of HindlePower manufactured battery chargers.  Please note that all of these service instructions are in fact unbranded.  Therefore, whether you are a battery manufacturer which purchases our private-labeled chargers, an OEM which repackages our manufactured units into larger systems, a direct distributor of HindlePower branded product, or an end-user in the field, you can freely download and use these service instructions 24-hours a day, seven days a week.

Some of our customers have asked us whether or not they have the most up-to-date documentation for the wide variety of HindlePower battery charger products.  This request prompted us to post a document update history in our standard documentation section.  Although launched in May of 2004, we dug into our engineering archives, and posted updates back to the beginning of that year.  If you have had an e-file (Adobe Acrobat PDF) of a HindlePower document on file for some time, you may want to browse this page and see if it needs replacing.  HindlePower strives to provide our customers with all tools available to make your experience with our products a pleasant one.  Concise and accurate documentation is part of that.

 

NEWS April 2006

HindlePower On-Time Delivery Rates At Record Levels

If you are concerned about getting your battery charger orders shipped on time...rest easy.  HindlePower's on-time delivery rate is currently running at 96%.  Our orders ship at an average of -4 days late.  No, that is NOT a misprint.  We average minus four days late, or to say it another way, we are averaging four days early on our scheduled ship dates!  During a rare occurrence when an order may not ship on time, HindlePower will take an honest, proactive stance.  We contact our customers first, about potential delays, while doing everything within our (000000 the pun) POWER to meet scheduled delivery dates.

HindlePower is keenly aware that industry expectations for suppliers have changed, perhaps permanently, due to natural disasters, deregulation and tight budgets.  Rather than fall behind to competition, we have lead the way by changing the way we operate to meet these new challenges.  Short lead times on new orders, and moreover, timely delivery of battery charger products on site is of vital importance to the critical start-up procedures required by our customers.  HindlePower is dedicated to maintaining our unprecedented level of on-time delivery.  So sleep well, your charger will get there...and on time!

 

NEWS March 2006

Formal HindlePower Sales Training Program Available

In an effort to better assist our customers in their sales efforts, our staff now offers formal HindlePower Battery Charger orientation and sales training here at our facility.  Training sessions cover product line introduction, product applications, customer specification and quotation review, pricing exercises (using our versatile pricing estimator program), hands-on product training, and a competitive analysis.  Our hand-out materials include a product sales handbook, an engineering technical binder, and a pricing module on CD-ROM.

There is no cost for this training, and we provide you with lunch for this two-day informative event.  Although guests are responsible for their own travel expenses, we take care of the rest.  Training classes are provided periodically throughout the year.  To further discuss and/or schedule your training, please contact our Director of Sales and Marketing Gary Guagliardi at 610.330.9000 - ext. 223.  We look forward to your visit, meeting our customers, and helping you better understand HindlePower battery charger and dc power supply products.

 

NEWS February 2006

www.ATSeries.net Press Release

In an effort to supply our private-labeling partners with the best tools available to help quote, sell, order, install, operate and service HindlePower-manufactured battery chargers, we have launched the ATSeries.net web site.  Although only in its infancy, we hope this new site (which we consider a sister site to our company home page), will allow ALL our customers to freely access concise information on the AT10.1 and AT30 Series battery chargers.  Currently, ATSeries.net is an information archive for operating manuals and standard drawings for the industry's most accepted and reliable microprocessor-controlled utility battery charger.  Moreover, all of the documentation and information posted on this new site, as well as the site interface itself, is UNBRANDED.  Therefore, whether you are a battery manufacturer which purchases our private-labeled chargers, an OEM which repackages our manufactured units into larger systems, a direct distributor of HindlePower branded product, or an end-user in the field, ATSeries.net is now your source for free AT Series charger information 24-hours a day, seven days a week.

The birth of this web site actually occurred in early September of 2005, when all AT Series battery chargers began shipping with a disposable Quick Setup Sheet affixed on top of the front instrument panel.  Please see the archived news from September of 2005 for details on the Quick Setup Sheet.  When designing the master artwork for the setup sheet, we wanted to point users of AT Series battery chargers toward additional resources which would complete their experience with the unit.  To keep costs at a minimum, we decided it was best to purchase ONE version of the quick setup sheet, applicable to all AT10.1 and AT30 Series battery chargers, that would point to ONE web site for further AT Series charger information.  Thus, the ATSeries.net web site was born.

After registering the domain, we posted a user-friendly interface, similar to the one in the HindlePower Standard Documentation section.  We plan have to expand upon the site to include sales tools, unbranded product literature, service instructions and frequently asked questions on the AT Series battery chargers.  As the ultimate user, please let us know what YOU would like to see posted on ATSeries.net.  Feel free to contact our web master and document control manager Michael C. Rupprecht at 610.330.9000 - ext. 218.

 

NEWS January 2006

DNP Certification for AT Series Communication

The AT Series Communications Module allows users to remotely monitor and control an AT10.1 or AT30 Series microprocessor-controlled battery charger via computer.  Remotely accessible features of the AT Series front panel include alarm set points, output voltage and current limit parameters.  This option is compatible with the industry's two most commonly used SCADA (Supervisory Control And Data Acquisition) network protocols, Modbus and DNP3 (Distributed Network Protocol).

To ensure full compliance with DNP3 Level 2, HindlePower assigned an independent electrical component test laboratory to evaluate and test the interface pc board of our communications module.  The pc board has successfully passed all requirements of the DNP3-2003 Intelligent Electronic Device Certification Procedure (Ver. 2.3).  Accordingly, we have been issued a DNP Certificate of Conformance, which is available to our customers as a downloadable PDF file.

DNP3 is based on the IEC 870-5 requirements and has been designed to meet current and future North American protocol standards for telecontrol applications.  DNP3 offers flexibility and functionality to the already conventional communications protocol, while providing a very efficient layered protocol that ensures high data integrity.  Users can expect many benefits from this protocol, which is why the AT Series Communications Module is such a successful addition to the At10.1 and AT30 Series Battery Chargers.

This certification serves as an endorsement of HindlePower's AT Series products, meeting the industry's highest standards for quality and safety worldwide.  For more information on the AT Series Communications Module, please contact our Quality Manager Nick Dzomic at 610.330.9000 - ext. 229.  Also available for reference is our AT Series Communications FAQ (JF5026-00) and our corresponding sales brochure (JF5014-00).

 

NEWS January 2006

New Power Consoles Provide a Complete System

In an effort to broaden our value-added product offering, HindlePower is pleased to introduce our Power Console Series.  The Power Console Series consists of modular cabinets and dc power components designed to provide a complete dc plant for indoor or outdoor applications.  Separate cabinet compartments segregate the DC power equipment (i.e. battery charger, dc distribution, dc disconnect) from the battery system.  The modular battery compartments contain a variety of shelf and rack configurations to accommodate virtually any battery voltage configuration.

Available accessories for outdoor applications include warm and cold weather kits to control interior environment, pest kit to prevent bug and rodent infestation, and battery spill containment.  Our Power Consoles are shipped completely assembled to your specification and ready for battery installation. Cabinets are finished with a baked epoxy powder coating.  For more information on the Power Console Series of modular cabinets, please refer to our sales brochure (JF5038-00). For ordering information, please contact your authorized HindlePower battery charger reseller or contact our Director of Sales and Marketing Gary Guagliardi at 610.330.9000 - ext. 223.

 

NEWS December 2005

HindlePower Hosts the 4th Annual Star Awards

For the past four years at our holiday party, we have recognized company excellence and leadership with the HindlePower Star Awards Program.  In latter weeks of November, employees voted for their peers in the following categories: Rising Star, Unsung Hero, Best Idea, Most Clean and Organized, Most Passionate, Most Can-Do Attitude, Exceptional Merit, and Employee of the Year.  Each year some of the categories are changed so every employee has a chance to win a Star Award.  Four nominees are chosen from each category and are recognized during the awards presentation.  In many instances, the winner has captured the award by only one vote, and recognition of the nominees is just as important.

Emulating the annual Academy Awards for motion pictures, the HindlePower Star Awards Program showcases wonderful spirit, talented presentations, gracious acceptance speeches...and a lot of humor. Almost every employee participates in the program as a presenter, nominee, or winner. This year our most honorary award was given to William K. Bennett as Employee of the Year.  In addition, we honored Manuel Rameriz for his decades of service with the HindlePower Lifetime Achievement Award.  Congratulations to all the winners and have a great holiday from all of us at HindlePower!

 

NEWS November 2005

SCR/SCRF Series 250A Chargers Supplied in Different Enclosures

New design and manufacturing realities have prompted us to change the size of the standard enclosures for two models of the three phase input SCR/SCRF Series battery chargers.  In the past, we have indicated that the 24Vdc-250Adc model is supplied in our Style-3 enclosure.  New size requirements of the internal components have forced us to change the design of this charger to be built in the slightly larger Style-4 enclosure.  On a more positive note, the 130Vdc-250Adc model has until now been supplied in our largest Style-5 enclosure.  As of November 1, 2005 all new orders for this unit will be supplied in the smaller Style-4 enclosure.  The design of the 48Vdc-250Adc SCR/SCRF Series battery charger remains unchanged, and is likewise supplied in the Style-4 enclosure (as usual).

We have updated the online version of our SCR/SCRF Series Float Battery Charger Sales Brochure (JF5010-00) to reflect these two changes.  Likewise, in the Standard Drawings Section of our web site we have updated the three phase SCR/SCRF Series enclosure matrix.  Available on this page are a downloadable outline drawing (JE0464-00) and internal component layout drawing (JE0244-00) of the Style-4 enclosure.  We understand that a significant number of product literature is currently in circulation with out-of-date enclosure size information.  Therefore we have taken steps to ensure our customers are made aware of these new realities in the SCR/SCRF Series battery charger line.  All new orders for 24Vdc-250Adc units will be followed up with a notification to our customer that the charger will be supplied in a slightly larger enclosure.  Likewise, all new orders for 130Vdc-250Adc units will be followed up with a notification that the charger will be supplied in a slightly smaller enclosure.  We hope this proactive stance will eliminate any problems on-site where installation footprints are an issue.

 

NEWS November 2005

AT Series Forced Load Sharing Option Now Available

Adding to an already feature-rich product line, HindlePower is pleased to announce that the Forced Load Sharing option for parallel operation is now available for the AT10.1 and AT30 Series of microprocessor-controlled battery chargers.  The principle of operation of the option is based on the ability to sense the current furnished by each of two chargers and to electronically force the charger currents to be equal within a small percentage.  The AT Series Forced Load Sharing option allows two chargers to share a load equally in a parallel application.

One of the chargers is designated as the "primary" and controls the other "secondary" charger.  The benefit of this option is the degree of redundancy it provides, enhancing overall system reliability.  If either charger is shut down or becomes inoperative, the other charger will assume the total load up to its current limit rating.  Installation and Operating Instructions (JA5054-00) for the AT Series Forced Load Share option is available for download.  For more information, please contact your authorized HindlePower battery charger reseller or contact our Director of Sales and Marketing Gary Guagliardi at 610.330.9000 - ext. 223.

 

NEWS November 2005

AT30 CSA-NRTL/C Certification Update

Back in June, we announced that certain units of the AT30 Series microprocessor-controlled battery chargers had passed CSA-NRTL/C test requirements.  We also reported that formal certification for these units would follow.  That time has arrived.  Our formal certification report is on file and we are now applying CSA-NRTL/C labels to all AT30 battery chargers housed in Style-5018 and Style-5030 enclosures.  Comprehensive design data for larger AT30 models (housed in the new Style-5031 and Style-5034 enclosures) is not currently ready for CSA testing.  Although these units are not CSA-NRTL/C listed, they are designed and manufactured to meet CSA standards.  We can and have been supplying these larger AT30 battery charger models to our customers.

The CSA-NRTL/C listing is widely accepted by utilities across all of North America.  CSA's OSHA-recognized NRTL (National Recognized Testing Laboratory) certification is accepted in virtually all USA jurisdictions as equivalent to UL listing.  The CSA-NRTL/C listing certifies the AT30 Series Battery Chargers to both UL 1012 (Power Supplies) and UL 1564 (Industrial Battery Chargers).  The entire line of AT10.1 Series Battery Chargers received similar CSA-NRTL/C certification back in July of 2004.

Introduced to the market in April 2004, the feature-rich AT30 is a microprocessor controlled SCR battery charger that combines versatility and reliability in a performance engineered modular construction.  It is designed to operate in a variety of DC power applications.  For more information on the AT30 Series Battery Charger, please refer to our sales brochure (JF5018-00) and our sample standard specification (JF5036-00).

 

NEWS October 2005

"Can-Do" Attitude Aids Gulf Coast Reconstruction

The Friday after hurricane Katrina devastated southern Louisiana, Mississippi and Alabama, HindlePower began receiving hot-rush orders to replace battery chargers in the affected areas.  Our "made-to-order" chargers were immediately in high demand.  Normal lead times of weeks turned into hours.  Our way to assist our fellow Americans was to produce product in an expeditious manner, while maintaining the highest quality.  Not one customer was turned away.  On Friday, September 30 at 11:00 AM, we received an order for five (5) AT10.1 chargers to be shipped out that same day.  The order was completed that afternoon and delivered on Saturday the 1st, despite the fact that it was already a busy production week and the average HindlePower employee had worked 60 hours.

We continue to receive orders on a daily basis to replace battery chargers in the areas affected by hurricanes Katrina and Rita.  Our purchasing department has increased inventory so we may continue to produce and ship these rush orders on time.  It is our intent to continue to provide great customer service and meet immediate demands.  We get a great sense of satisfaction helping others.  HindlePower is here to support you and your needs, no matter how critical the situation may be.  We have always been proud of our flexibility, and have promoted this message to our customers through personal sales visits and company tours.  However, in the months to come you will see HindlePower actively marketing our "Can-Do" attitude on this web site and through our sales literature.  In addition to our superb product quality and great customer service, we believe our industry will see HindlePower as the only company to turn to when they have extraordinary demands, be it customized charger design, specific services, or short delivery dates.

 

NEWS October 2005

Reliability Program Shows Tangible Results

HindlePower has grown and strengthened since its move Easton, PA in January of 2000.  We strive to continually improve our technology and reliability.  Our Internal Reliability Program focuses on identifying and documenting internal issues and customer reliability problems on a monthly basis.  Information is then fed back to our employees so improvements can be made and problems resolved.  In addition, any issues that cannot be resolved through changes to our ordering/production/shipping processes are forwarded to our Continuous Improvement Team (CIT) for review.  Our new Quality Manager Nick Dzomic presents us with monthly breakdowns of these issues.  These presentations not only help us prioritize which items need more attention than others, but has already shown tangible evidence that the frequency of customer issues has dropped in recent months.  Although our Internal Reliability Program is the vehicle, our great production team is always the driving force making this happen.

 

NEWS September 2005

AT Series Chargers Now Shipping With Quick Setup Sheets

Although we supply the AT Series Microprocessor-Controlled Battery Chargers with the most concise operating manuals in the industry, HindlePower continues to provide our customers with supplemental information to guarantee the successful setup of these units.  All AT Series (Group I, Group II & AT30) battery chargers now ship with a disposable Quick Setup Sheet affixed on top of the front instrument panel.  This colorful set of instructions condenses the initial setup of AT Series chargers into easy-to-follow, infallible steps that ensure proper installation and start-up of the unit.

Field Installers and/or initial operators of AT Series Battery Chargers must remove the Quick Setup Sheet from the chassis door to access the unit's front instrument panel controls.  We believe this will guarantee the instructions will be read and moreover...followed.  HindlePower specifically designed the artwork of the Quick Setup Sheet without company labeling.  Therefore all our private-labeling partners can benefit from this new piece of handy user documentation.  To familiarize yourself with the installation and initial control settings of the industry's most reliable microprocessor-controlled battery charger, feel free to download a printable Adobe Acrobat PDF sample of our AT Series Quick Setup Sheet (JC5020-00).

 

NEWS June 2005

Universal Maintenance Charger (UMC) Cart Gets an Upgrade

HindlePower is constantly striving to meet our customer’s needs as well as being on the forefront of technological advancements.  We have recently redesigned the mobile cart of the Universal Maintenance Charger (UMC) for greater mobility.  The cart's axle was moved forward, allowing a much easier pullback.  The main wheels have now been set wider than the enclosure for greater stability.  Finally, we have added a second set of wheels to the assembly, allowing the unit to be pulled back to a stable resting position (featured in the picuture to the left) during rolling transportation.  This new cart allows users to easily maneuver the UMC to wherever it may be needed.

 

A 100lb woman can now maneuver the
UMC quite easily.  See our employee
Dawn in the following demonstration.


(Windows Media Player required)

HindlePower values our customers’ opinions and always welcomes suggestions to improve our products. We will be updating the standard drawings for the UMC shortly to fully document the new design and dimensions of the Universal Maintenance Charger.  For more information please refer to our sales brochure (JF5008-00).

 

NEWS June 2005

AT30 CSA-NRTL/C Certification

We are pleased to announce the “Advanced Technology” AT30 Series 3-Phase Battery Chargers has passed the CSA-NRTL/C test requirements.  This certification applies to chargers housed in Style-5018 and Style-5030 enclosures (12/24/48/130 Vdc @ 25-200 Adc and 12/24/48 Vdc @ 300 Adc).  Formal certification is expected shortly.  Having this certification provides new sales opportunities and allows us to better compete in the Canadian Market for applications requiring CSA approval.

The CSA-NRTL/C listing is widely accepted by utilities across all of North America.  CSA's OSHA-recognized NRTL (National Recognized Testing Laboratory) certification is accepted in virtually all USA jurisdictions as equivalent to UL listing.  The CSA-NRTL/C listing certifies the AT30 Series Battery Chargers to both UL 1012 (Power Supplies) and UL 1564 (Industrial Battery Chargers).  The entire line of AT10.1 Series Battery Chargers received similar CSA-NRTL/C certification back in July of 2004.

Introduced to the market in April 2004, the feature-rich AT30 is a microprocessor controlled SCR battery charger that combines versatility and reliability in a performance engineered modular construction.  It is designed to operate in a variety of DC power applications.  For more information on the AT30 Series Battery Charger, please refer to our sales brochure (JF5018-00) and our sample standard specification (JF5036-00).

 

NEWS February 2005

AT-DC Series Battery/Load DC Distribution Center Unveiled

We now offer a complimentary DC distribution panel for the AT Series Battery Chargers. The AT-DC Distribution Center is a factory pre-wired and assembled unit used in applications requiring multiple equipment load connections. The DC Distribution includes a main circuit breaker and multiple, customer specified, branch breakers to feed equipment loads.

Versatility and simplicity allow this distribution center to be configured with the main circuit breaker acting as a main load breaker or battery disconnect.  The AT-DC Distribution Center offers a very clean and simple solution where load distribution is required. For more information on the AT-DC Series Distribution Center, please refer to our sales brochure (
JF5032-00) and our sample standard specification (JF5033-00).

 

NEWS December 2004

December 22, 2004 (from Gary Guagliardi, Director of Sales and Marketing)

Dear Valued Customer,

It is a sincere privilege to introduce myself as HindlePower’s recently appointed Director of Sales and Marketing. I have known Bill Hindle for several years. Bill’s reputation for honesty, integrity and enthusiasm is well known in the industry. He has surrounded himself with a truly great team of dedicated individuals who are committed to our customers. They have all warmly embraced me into the organization. I feel very fortunate to be a part of the HindlePower Family.

I know and worked with many of you during my previous life as Marketing Manager of Utility and UPS Stationary Batteries at Exide/Yuasa-Exide, now Enersys, Inc. Thank you to those who have called to wish me well. I look forward to meeting and working with all of you.

Just prior to joining HindlePower, I spent the past nine years selling and promoting 24V/ 48V DC Telecom Power Systems, batteries and EF&I services to the Wireless Telecom Market. The customers and applications differed greatly from the industrial markets we serve at HindlePower. However, the demand for high quality products and services remain the same. 

We want you to succeed. We want to contribute to your success by providing superior customer service, application engineering and swift factory response to your requirements. Your achievements are HindlePower achievements. Working together, we will build a win-win relationship and exceed customer expectations.

Again, I look forward to working with you and hearing your thoughts on how we can improve our products. I can be reached via e-mail or by phone at 610.330.9000 ext. 223. Have a safe and prosperous New Year.

Sincerely,

Gary P. Guagliardi
Director of Sales and Marketing
HindlePower, Inc.

 

NEWS December 2004

HindlePower, Inc. Adds Gary Guagliardi to its Team as Director of Sales and Marketing

December 3, 2004 (from Willaim A. Hindle, President)

To all our Customers and Friends,

I am writing to inform you of an important change to the HindlePower team. Mike Orwashel, our Director of Sales and Marketing is no longer with our organization. Accepting the challenges of this position is
Gary Guagliardi. We are very excited about Gary heading up our Sales and Marketing team. Gary brings over 15 years of sales and marketing experience in stationary batteries and DC power, having previously worked for Exide / Yuasa-Exide Batteries and Delta Telecom Power, a battery manufacturing representative organization / telecom power EF&I service company.

Sales and Marketing, the front end of our organization, has encountered some challenges recently and has not been as robust as we had hoped. Having Gary on board will allow us to offer a higher level of customer service, which translates to better service for you and your customer. Gary is a hands-on individual and very much a team player. We at HindlePower, forty-five people strong, stand behind Gary and are committed to his success. This is a win-win situation for you and everyone involved.

Please join me in welcoming Gary to the HindlePower Team. Gary can be reached via
e-mail or by phone at 610.330.9000 ext. 223.

Most sincerely,

William A. Hindle
President
HindlePower, Inc.

 

NEWS August 2004

HindlePower, Inc. Improves Reliability of its Popular AT10.1 Product

HindlePower, Inc., has upgraded the RECTIFIER ASSEMBLY in their hugely popular AT10.1 Group I product line. The new rectifier assembly has been redesigned and is now made up of only 12 components (vs. over 80 pieces in the old rectifier). The tighter construction of the rectifier increases the reliability of the AT10.1 charger by combining many functions into a single circuit board that is snapped onto the heatsink. The heatsink is now isolated from the main power which not only will increase the lifespan of the rectifier, but will also improve the safety of the charger.

Bill Hindle, president, remarked, “HindlePower is on the leading edge of technological enhancements, and we are always looking for ways to make our products more reliable and safer. This new design improves the ruggedness and reliability of our chargers, giving our customers a bullet-proof rectifier that will last for the life of the charger.

The new rectifier has been standard inclusion in all AT10.1 Group 1 (6-25 Adc) rated products, factory shipped, as of July 2004. The AT10.1 charger is the most widely sold and most dependable microprocessor controlled charger in the industry. This upgrade will assure our customers that your satisfaction is paramount to HindlePower. View the PDF file press release in Adobe Acrobat PDF format.

 

NEWS July 2004

AT10.1 Group II Finalizes Agency Approvals

HindlePower, Inc. has received the following certifications for its AT10.1 Group II products:

  • UL-1564 and UL-1012 compliance via CSA-NRTL/C Certification
  • CSA-C22.2 Certification
  • CE Certification
  • Seismic Zone 4 Certification to Telcordia Technologies (formerly Bellcore) GR-63-CORE
  • FCC Certification to SubPart B of Part 15 Rules for Class "A" Computing Device

These designations serve as an endorsement of the company's products for meeting the industry's highest standards for quality and safety, worldwide. The AT10.1 Group I ratings (6-25Adc) retain their UL-1564 Certification listing. For more information on the AT10.1 product line call 610.330.9000, fax 610.330.8510, or access our sales brochure (JF5006-00).

 

NEWS April 2004

AT30 Product Release

Expanding upon their successful AT10.1 Series of single phase battery chargers, HindlePower, Inc. introduces the three phase input AT30 Series microprocessor-controlled float battery charger. The AT30 combines an advanced technology microprocessor control unit with high performance-engineered modular construction. This new design makes the AT30 battery charger/rectifier easy to set up, easy to operate and easy to maintain.

The AT30 design features include a modular construction, allowing for easy replacement of the power transformer, dc filter and alarm assemblies. Engineered for greater than 30-year life with MTBF of 100,000 hours, it is designed for flexible installation (floor, wall or rack mounting). It has fast, online adjustment of the control panel, alarm and operating level, eliminating the need for vary loads or external conditions. The AT30 is engineered for safety and acceptance worldwide.

For more information call 610.330.9000, fax 610.330.8510, or access our sales brochure (JF5018-00).

 

NEWS February 2004

HindlePower at Electric Power 2004

HindlePower, Inc. will be exhibiting at the Electric Power Show in Baltimore, MD on March 30th thru April 1st.  Featured is our AT Series battery chargers which include the first fully certified DNP/Mod communications system.  We hope to see you there!

 

NEWS January 2004

HindlePower, Inc. Receives NEW Patent Allowance

SAFETY SHIELD - a new addition to the already outstanding AT10.1 & AT30 enclosure designs!

HindlePower, Inc. announces the patent approval of the AT Series Safety Shield, already housed in their line of AT10.1 Group 2 chargers and the new three phase AT30. This specially designed transparent material allows for safe viewing of the entire electrical devise. Built of 1/8in clear plexiglas, it prevents the exposure of live voltage. The Safety Shield provides an added safety to the operator. With the installation of this safety enclosure protects the operator by providing limited access to the battery charger. Thus, protecting the operator from a harmful experience.

The clear Safety Shield will be imprinted with white silkscreen text to help the operator. First is a Component Layout and Connection Diagram, allowing for accurate and easy installation of connections. Also featured is a Quick Operation Guide, allowing fast setup of operation, and a helpful set of Safety Instructions. Finally, featured on the shield is a complete set of Error Codes, allowing for self diagnostics by the operator.

Each Safety Shield does provide limited localized access to the interior panel and to the electrical device positioned within the housing chamber. The safety shield has a cutaway allowing for easy access to the AC Input Breaker and the DC Output Breaker. The new design qualifies the HindlePower Chargers for the coveted CE labeling for Europe, which continues to enhance the world class status of battery chargers brought to you by HindlePower, Inc.

 

NEWS November 2003

AT Series Communications Board Certification Brief

HindlePower, Inc. announces compliance of the AT Series communications pc board to meet DNP3 protocol. The newest addition to their already successful line of AT10.1 and future AT30 Series battery chargers, is the AT Series Communications Module. This option allows the user to remotely monitor and control the AT Series battery charger over a serial connection. This product complies with the DNP3 Subset Level 2 test.

DNP3 has been designed to meet current and future North American protocol standards for telecontrol applications. DNP3 offers flexibility and functionality to the already conventional communications protocol, while providing a very efficient layered protocol that is ensuring high data integrity. Users can expect many benefits from this protocol and that is why the AT Series Communications Board is so successful to this line of AT10.1 and AT30 Battery Chargers. The DNP3 is based on the IEC 870-5 requirements which also make it an acceptable choice for a SCADA environment.

This compliance serves as an endorsement of the company's products for meeting the industry's highest standards for quality and safety worldwide. For more information call 610.330.9000, fax 610.330.8510, read our FAQ (JF5026-00), or access our sales brochure (JF5014-00).

 

NEWS April 2003

HindlePower to Talk at BATTCON® and Exhibit New Products
(Battcon 2003 - April 28th thru April 30th, 2003 - Marco Island, Florida)

HindlePower, Inc. will be exhibiting at BATTCON® this year. In addition to our exhibit, on the morning of Wednesday April 30th a paper detailing "Stationary Battery Charger Specifications Demystified", authored by our Mr. William Bennett, VP Technology will be presented by our Mr. Art Salander, VP Sales & Marketing. We are exhibiting our traditional SCR/SCRF Series float battery charger product line rated through 6-800 Adc output. In addition we will showcase our updated single phase AT10.1 microprocessor-controlled battery charger line and our upcoming three-phase AT30 line. Finally we will introduce an optional communications package for the AT Series battery chargers.

 

NEWS February 2003

Literature for Railroad Maintenance Charger Released

RMC Railroad maintenance shop battery charger.HindlePower's Railroad Maintenance Charger (RMC) is a uniquely designed, easy to operate charger suitable for recharging and maintaining locomotive start batteries. This charger is portable and may be used with several AC input supplies. It is equipped with convenient input and output cables, plus a temperature probe and fail safe circuitry. The RMC senses when the battery is connected and will only provide enough power to recharge the battery...it CANNOT overcharge a battery no matter what! For more information please access our sales brochure (JF5015-00).

 

NEWS February 2003

Literature for Transit Battery Charging System Released

Transit battery charging system.HindlePower's Transit Battery Charging System (TBC) is an advanced charging system designed to safely recharge 12-Volt batteries used in Bus Depot applications. The system consists of a main charging module rated at a nominal 12 Volts DC and 200 Amperes with separate individual charging stations that will typically accommodate up to four batteries per station. These charging stations can be built in custom sizes ranging from one through six batteries per station. Several stations may be linked to a single charger so that many batteries or just one battery may be charged simultaneously. For more information please access our sales brochure (JF5023-00).

 

NEWS January 2003

AT10.1 Communication Board nears DNP3 Level 2 and MODBUS Certification

HindlePower Incorporated, a leading manufacturer of stationary battery chargers, announces the release of a major new option: a serial communications plug-in board for the widely used MODBUS and DNP3 protocols. The new board is compatible with all currently produced AT10.1 Battery Charger/Rectifier products, from 6Adc output to 100Adc output.

MODBUS and DNP3 are serial communications protocols commonly used in the electric utility and other industries for remote monitoring of power generation, transmission and distribution, and process control parameters. The new HindlePower board enables utilities, for the first time, to include the battery charger and dc power bus in the measurements monitored by their SCADA systems. Using the serial protocols, utilities can monitor virtually every parameter in the charger, and can remotely adjust float and equalize voltages, set timers, and control the operating mode of the charger.

Owners of older AT10 Charger/Rectifiers aren't left out in the cold, either. HindlePower president Bill Hindle said, "We want to make sure we offer our customers superior service. The communication board is only compatible with the current AT10.1 model, but owners of older AT10s can upgrade their main control boards free when they buy the communication add-on. For a nominal fee, they can even send the entire charger back to the factory for a complete upgrade."

For those users who don't yet use MODBUS or DNP3, HindlePower also offers relay contact monitoring of critical charger and dc bus parameters, using the AT10.1 Auxiliary Relay Board. This board provides relay contact transfers to warn of such conditions as high or low dc voltage, ground faults, etc.

The AT10.1 communication board will be available for shipment the second quarter of 2003. For more information call 610.330.9000, fax 610.330.8510, read our FAQ (JF5026-00), or access our sales brochure (JF5014-00).

 

NEWS January 2002

HindlePower, Inc. is established from HITRAN Corporation Power Systems Division on January 1, 2002.  Happy New Year!

 

NEWS February 2000

HITRAN Corporation Power Systems Division relocates from its Flemington, NJ location and begins operations in Easton, PA on February 14, 2000.  Happy St. Valentine's Day!

 

HindlePower Inc

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AT10.1 | AT30 | AT Comm | AT-DC | SCR/SCRF | EPIC | UMC | RMC | Single Cell | TBC | DC Disc | CEMF | DC Trailer

All designs and specifications subject to change.